Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
Join Us for a Conversation on Balancing Your Hyosung ITMs
Join CU*Answers Imaging Solutions for a Conversation on Interactive Teller Machines! Has your credit union has partnered with Hyosung to bring CU*BASE to their Interactive Teller Machines, or are you interested in learning more about this integration option? This upcoming session will explore the process of balancing Hyosung ITMs. Join the conversation and add your… Read more »
Tape Loads for Prior Month Data Analysis – Now Managed by OpsEngine
If you are looking to evaluate a particular period but do not see the expected data, CU*Answers Operations can assist with loading that month-end tape and re-running the report for you to populate the data for the missing month(s). When placing your order, please specify the months you wish to have loaded. The Operations Team… Read more »
Payveris Has a New Name – Introducing Paymentus!
As you may have read, Payveris was acquired by parent holding company Paymentus. When Payveris was first acquired, they were referred to as “Payveris, a division of Paymentus” – however, they are now going to be referred to solely as Paymentus. They have recently announced their efforts to update transmission files, documentation, and client onboarding… Read more »
Conversations On Education: Exercises for Success – Teller
Join us for a conversation on Education! Designed especially for credit union education coordinators and trainers, this group discusses topics such as how to set up an education plan and calendar, best practice techniques for training new employees and keeping existing employee skills up to date, and how to take advantage of all the resources… Read more »
License Verification Tool is Now Available with MOP 3.0!
Add the new license verification tool into your credit union’s MAP or MOP site! With this service members will be asked to take a selfie, as well as an image of the front and back of their driver’s license that will be submitted for verification – this is a fraud deterrence tool that can be… Read more »
Partnering with MXP? Asterisk Intelligence is Ready to Help with Your Queries!
If your credit union has partnered with MemberXP/MemberView (MXP) to grow member relationships and you are wondering how you can quickly and easily provide information to your newest vendor, Asterisk Intelligence is ready to help! Our analysts will provide you with CU*BASE queries to generate files which are ready to extract and send – all… Read more »
Communicate New Branch Locations, Holiday Hours and More with Mobile Alerts!
With Mobile Alerts as a self-service option, you can manage all the important communications for your mobile app users. Content for Mobile Alerts can include marketing promos, new branch locations, holiday hours, annual meeting dates and community events, to name a few. The Mobile Alerts option allows for recurring alerts – you can choose whether… Read more »
Two for Tuesday with CEO Geoff Johnson – 6/27/2023
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
5300 Call Report: 2nd Quarter Update
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS 5300 Call Report: 2nd Quarter Update Before you start working on your 2nd quarter Call Report in CU*BASE, be sure to check out the changes we’ve made since last quarter. Don’t forget – you can start working on your Q223 Call Report any time after July 1, but be sure… Read more »
Meet the Newest Member of Our Family – Servicer Edition!
Do you work with CUSOs or other businesses that offer mortgage, commercial or consumer lending and need a comprehensive suite of account servicing tools? Register below for one of our webinars to get a high-level overview of the Servicer Edition platform and how it can benefit the business owners you serve! Tuesday, July 18th 3:00… Read more »
Take a Look at the CU*Answers University Courses for April!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in April! Learn More
Two for Tuesday
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
Strategic Income Solutions’ AI Chat
During this webinar, Strategic Income Solutions will discuss their robust AI chat solution and how it can provide 24/7 answers to your members’ frequently asked questions. This event will focus on the differences of a live chat solution and will highlight benefits, tips, and the easiest ways to save time and money in developing how your credit union interacts with members. Click the button below to learn more! Learn More
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