Developing a power user requires a support system to reinforce and improve skills every day. In addition to the booklets and flyers available under Reference Materials, CU*BASE has a comprehensive, easy-to-use Online Help system with topics for each individual screen in CU*BASE. This help system is included with the software itself, and can also be accessed here, making valuable knowledge freely available to anyone, either within the CU*Answers Network or outside it, at any time.
Related News
CU*BASE 25.05 Release Updates
As a reminder, the CU*BASE GOLD 25.05 release will be deployed to Online, Self-Processing and Site-Four credit unions this weekend, on May 18th. We will be posting any/all issues related to the 25.05 release on the CU*BASE Alerts page, compiled into a single alert post, which can be accessed via the button below. We will not… Read more »
Don’t Forget: CU*BASE Release 25.05 is Arriving Soon!
CU*BASE Release 25.05 Online, Self-Processor, and Site-Four Release Date is May 18 Documents 25.05 Release Summary 25.05 New and Updated Tool Summary 25.05 Database Changes Summary Training Attend a release review webinar! Tuesday, May 13 @ 3:00 PM – 4:00 PM ET Click Here to Register! Beta Reports If you are interested in reviewing the beta… Read more »
April Owner’s View Monthly Recap
Check out recent programming changes in the April 2025 edition of the Owner’s View Monthly Recap! Open the Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software products. Read previous editions of the Owner’s View Monthly Recap… Read more »
CU*BASE Release 25.05 is Arriving Soon!
CU*BASE Release 25.05 Online, Self-Processor, and Site-Four Release Date is May 18 Documents 25.05 Release Summary 25.05 New and Updated Tool Summary 25.05 Database Changes Summary Training Attend a release review webinar! Tuesday, May 6 @ 3:00 PM – 4:00 PM ET Tuesday, May 13 @ 3:00 PM – 4:00 PM ET Click Here to Register! Beta… Read more »
March Owner’s View Monthly Recap
Check out recent programming changes in the March 2025 edition of the Owner’s View Monthly Recap! Open the Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software products. Read previous editions of the Owner’s View Monthly Recap… Read more »
Mobile 6 Sunsetting on April 22nd – Action Required of Your Credit Union
The following information applies to credit unions who received the associated email. On Tuesday, April 22, Mobile 6 will be officially retired. To prevent disruption for your members, all credit unions still using Mobile 6 will be automatically upgraded to Mobile 7. On this date, authentication will be disabled for Mobile 6 users. If your credit… Read more »
Reminder: TruStage to Sunset Loan Application Portal
We have been informed by TruStage (formerly known as Loanliner) that they will be sunsetting their Loan Application Portal effective December 31st, 2025. Credit unions who currently partner with TruStage can expect to receive communications from TruStage on this decision soon, if they have not received an announcement already. If your credit union would like… Read more »
February Owner’s View Monthly Recap
Check out recent programming changes in the February 2025 edition of the Owner’s View Monthly Recap! Open the Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software products. Read previous editions of the Owner’s View Monthly Recap… Read more »
January Owner’s View Monthly Recap
Check out recent programming changes in the January 2025 edition of the Owner’s View Monthly Recap! Open the Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software products. Read previous editions of the Owner’s View Monthly Recap… Read more »
Reminder: Automated Reports and Queries
The Automated Reports and Queries feature makes it fast and easy to run monthly reports, but remember: it’s not a “set it and forget it” kind of thing. Reports do run automatically but it’s still important to check the “All Reports” tab in CU*Spy to make sure they were produced as configured (and that someone… Read more »
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In Case You Missed It…
Take a look back at some important topics from the first half of May 2025! View Topics
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