Who is the CU*Answers Imaging Solutions Team?
The CU*Answers Imaging Solutions Team puts some serious talent in your corner!
Contact Imaging Solutions
Have questions? Contact the Team!
- One eDocument Strategist with 15 years experience working eDocuments exclusively in the credit union space.
- Two dedicated programmers working on Imaging Solutions.
- One Account Executive with years of CU*BASE systems experience, leading on implementations.
- One Account Executive with 10 years experience in data center operations, leading on support.
How are they helping you with your Imaging Strategy and what’s the difference they guarantee?
Are you doing your due diligence?
Read this case study on imaging due diligence
Imaging Solutions Case Study
This team has created imaging solutions that are an inherent part of your core data processing system. They’ve accomplished this by having their eDocument strategist and programmers work directly with the VP of Software Development for both CU*BASE and the It’s Me 247 online and mobile banking suite. Together they have created two solutions that fit hand in glove with your core processing tools to make your imaging solution an integral part of your day-to-day operations.
Beyond the software tools, this team will follow through with the same exceptional release documentation, training and implementation processes you’ve come to expect from CU*Answers, to prepare and equip you to leverage the release. They ensure you don’t fall behind and that the features will work for you. Obviously, this can’t all happen without your participation. There are requirements for your participation in making your imaging solution top notch and all you wish it to be.
We have a solution for you, learn more about our
Online Imaging Strategy
Get Connected – Imaging Solutions
Getting Started / Questions?
No matter which solution is right for you, we have experts that are here to help. We will work with you to find a solution that meets you needs. Below is contact information for the experts that can help you get started!
Vice President of Imaging Solutions
800.327.3478 or 616-285-5711 x228
AVP Managed Technology Services
866.458.1174 or 616.974.1174 x177
See what Imaging Solutions has to offer!
Imaging Solutions products are now available to order in the store.
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: There are so many cool features in CU*BASE. We’d like to remind you of one! Shared Branching Receipt Lookup Accessible in the Image Vault by credit unions using CU*Answers Imaging Solutions for document storage. What can this do for me? Using these search methods can help you quickly and… Read more »
ATTENTION CREDIT UNIONS PARTICIPATING IN THE BETA TEST FOR 2.1 IMAGING SOLUTIONS RELEASE: You’re invited! Imaging Solutions 2.1 Release Training Free Webinar July 8 1-2 PM ET Join us for an overview of cool new features you’ll be beta testing for us when the Imaging Solutions 2.1 beta release arrives on July 13! Join the… Read more »
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Announcing the Winner of the Imaging Solutions Drawing Held at the Leadership Conference on June 17: AAC Credit Union Grand Rapids, Michigan AAC Credit Union has won a $500 CollabRebate off the setup fees for full-service Release Control of their in-house Imaging Solution! If you wish to get started… Read more »
With the latest release of ProDOC, we introduced the new Vault Manager product. Normally, ProDOC hands off each electronic document to the iSweep, and the iSweep submits the document to your online vault. If ProDOC is unable to communicate with the iSweep, documents are saved in a temporary folder on the PC. When you exit… Read more »
Following the May 4th initial launch, our teams have worked around the clock to smooth the transition to CheckLogic Manager, which is why we’re happy to announce that today, Wednesday, May 6th, we will convert from our current check processing software to the eDOC Innocations CheckLogic Manager product! As we mentioned previously, with CheckLogic Manager,… Read more »
Join CU*Answers Imaging Solutions this month as they partner with eDOC Innovations for eDOCMomentum 2015, an Annual Leadership Meeting & Strategy Session! This event, which takes place May 19th-20th in Grand Rapids, MI at the CU*Answers campus and the beautiful Watermark Country club, provides eDOC Innovations owners and peers the opportunity to network, as well… Read more »
For nearly five years, Item Processing has contracted with Profit Stars to provide our check imaging software. While the software was able to successfully process millions of checks, it also has had its limitations. As we are a service bureau serving 80+ credit unions, we want to be able to provide the best features and… Read more »
This message applies to all online credit unions using CU*Spy for receipts, photo IDs, loan documents, and membership forms. Recently, we updated your ProDOC software to facilitate our new Vault Manager product. On Tuesday, April 28th and Wednesday, April 29th, we will again update your ProDOC software to make adjustments to configurations, as well as… Read more »
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Last Chance! Don’t miss this FREE webinar tomorrow! My Virtual StrongBox: Unlimited Opportunity Wednesday, March 18 2-3 PM ET Click below a few minutes before the webinar begins. Join Webinar Hosted by Ron Daly, President/CEO of My Virtual StrongBox, this webinar will show you the unlimited opportunities that come… Read more »
Transition Plan: In response to the issues we experienced last month-end with our CU*Spy servers, which resulted in difficulty accessing statements and reports, we have installed brand new, high-end servers for CU*Spy. Previously, we had one server chain to handle access to CU*Spy applications. With this change, we will be running separate server chains; one… Read more »