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The Insider’s Guide to Education – Building Confident Users through Cooperative Education
To help bolster your staff’s day-to-day operations, the Education team offers a variety of resources. Check out the links below for strategies, tips and training opportunities, to help your teams get the most out of CBX and our simulated training environments! Resources – Tips & Tricks Looking for ways to familiarize your staff with the… Read more »
In Case You Missed It – Early September 2026
Take a look back at some important topics from the first half of September 2026: Coming in October: Vehicle Valuation Price Increase Lender*VP and Edge Invite You to an In-Person Lunch & Learn Event at TechTown in Detroit! Here Comes the Next Collections Roundtable! August Owner’s View Monthly Recap 2026 Education Spotlight – It’s Me… Read more »
Check Out the Latest Project Deployments
While our Spring and Fall releases deliver major enhancements, our minor releases provide ongoing improvements, fixes, and smaller feature enhancements throughout the year. The following documentation details the September 15th, 2026 updates, along with tool and programming changes. View Release Notes
What’s the Latest from Lender*VP? A Quick Look at Hot Topics in Lending
Current Hot Topics in Lending. If you missed our recent announcements, check out our handy recap in this edition of the Lender*VP Newsletter! On Tuesday, July 21st, we will be deploying enhancements to our employee security settings for the CBX LOS. These enhancements will allow you to control which employees are able to create or access… Read more »
NEW for Worldpay Clients: Dual Line Embossing Available for Individual Membership Cards
Attention credit unions who use Worldpay as their card processor for debit or credit: A new enhancement is now available, which gives you the ability to dual line emboss credit and debit cards for individual memberships (MI). Setting these options in the vendor and credit union configurations allows your credit union the choice of organization… Read more »
Reminder: HA Rollover for Integrations API Systems Occurring 9/16/26
Don’t Forget: On Wednesday, September 16th, we will be performing a rollover for the High-Availability (HA) systems that our Integrations Team utilizes for API Integrations. The rollover is scheduled to begin on Wednesday, September 16th at 7:00 AM ET (4:00 AM PT), with a rollback planned for 8:00 AM ET (5:00 AM PT). This exercise will… Read more »
Two for Tuesday with CEO Geoff Johnson – 9/15/2026
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics. Have a question for Geoff? Have a question for Geoff? We’re gathering questions for possible inclusion in future episodes of Two for Tuesday and… Read more »
Need to Clean Up Your AnswerBook Contacts?
Has your credit union recently reviewed your current users in AnswerBook? Has your credit union ensured all contact information is up-to-date? To obtain a list of your current users in AnswerBook, click below and submit a request to our CSR team today. Click Here to Get Started Looking to give new users an overview of… Read more »
Mark Your Calendar: HA Rollover for Integrations API Systems Occurring 9/16/26
On Wednesday, September 16th, we will be performing a rollover for the High-Availability (HA) systems that our Integrations Team utilizes for API Integrations. The rollover is scheduled to begin on Wednesday, September 16th at 7:00 AM ET (4:00 AM PT), with a rollback planned for 8:00 AM ET (5:00 AM PT). This exercise will allow the team… Read more »
Check Out the New Resources Featured in this Edition of Documentation Digest!
Documentation Digest is your go-to knowledge base for questions relating to software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to share… Read more »
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1Click Autopilot
Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
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Take Advantage of the NEW 1Click Autopilot Program!
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
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A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
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