CU*BASE In-House Strategy

The solution for in-house processors of any size is our CU*BASE member processing system. CU*BASE provides a level of processing competency that surpasses the feature set and functionality of other “traditional” solutions on the market, and does so in a more cost-effective manner. Unlike many competitive solutions, CU*BASE is not a “subset” of our flagship product. As a result, all of our clients can take advantage of system enhancements as they are made for no additional charge.

The underlying foundation to provide this environment is the IBM i® server and its fully integrated DB2 database. With over 485,000 systems installed worldwide, the IBM i delivers industry-leading technology with unrivaled customer satisfaction and loyalty. This allows our clients to spend their time managing their credit union, not managing their servers and databases.

Ease of Use

CU*BASE incorporates a graphical Windows approach to facilitate ease of navigation, training of staff, and member service. By properly architecting and orchestrating the key components of presentation, business logic, data, and networked delivery, CU*Answers is able to provide a consistent user experience throughout our entire product suite.

Flexibility

No need for server farms with our solution! With its unique architecture, the IBM i can run Windows, Java, XML, Websphere, Unix and other applications on the same server, allowing new technology and functionality to be integrated without forcing new skill requirements on staffs. Accessing information when you need it, from wherever you need it has never been easier.

Scalability

Imagine a server farm of ONE! A single IBM i server runs a 3,000 member credit union, and a single server runs a CUSO with nearly 2 million members. Each server requires only a fraction of the total throughput available in the IBM i product line. This provides tremendous scalability for capacity to meet the growing needs of your credit union.

Reliability and Security

CU*BASE on the IBM i provides >99.9% uptime for your credit union. Moreover, an IMB i server has never been infected by a virus. Tiered security levels within the operating system and within CU*BASE ensure the highest level of confidentiality is maintained. CU*BASE also features Network Services, a virtual private network for secure, high-speed access to business partners and CU*Answers support and education resources.

Redundancy

In today’s marketplace, business continuity and disaster recovery are integral parts of every credit union’s Business Plan. Our in-house processors have the ability to deploy a tiered redundancy strategy, ranging from facility measures, to a fully integrated and automated data replication disaster recovery plan that surpasses other “traditional” solutions in the marketplace.

Choosing the right software partner and the right technology are critical success factors for survival in today’s on demand in-house marketplace. Your partners at CU*Answers can help you manage this business with the lowest total cost of ownership in the industry.

Updated
November 18, 2016

[The Pulse] 2018 Business Continuity Plan (mid-year revision) Now Available

[The Pulse] 2018 Business Continuity Plan (mid-year revision) Now Available

CU*Answers Business Continuity Plan: 2018 Release Now Available   As your core data processor, we continue to invest in high availability and recovery strategies to ensure that the products and services you count on us for are there when you need them. Implementing those strategies and responding when uncertainty happens requires a well-designed and thoroughly… Read more »

Jul 27, 2018

June CU*BASE Monthly Monitor Recap

June CU*BASE Monthly Monitor Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the June 2018 edition of the CU*BASE Monthly Monitor Recap! June 2018 Monthly Monitor Recap The CU*BASE Monthly Monitor Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying… Read more »

Jul 3, 2018

[The Pulse] HA Rollover Results Now Available

[The Pulse] HA Rollover Results Now Available

HA Rollover Results Now Available Rollover: May 20 – 23 Now available for your review is a summary of the recent HA (high-availability) rollover event, performed May 20 – 23.  In the report, you will find details about the exercise and hardware upgrades, including challenges observed, lessons learned, and recommendations for improving the rollover process…. Read more »

Jun 28, 2018

CU*BASE GOLD 18.07 Coming Soon!

CU*BASE GOLD 18.07 Coming Soon!

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Another CU*BASE Release Is Coming!  Mark your calendars for the date below, when you will receive CU*BASE GOLD Version 18.07: Online credit unions: July 15 Site-Four partners: July 15 Self-processing credit unions: August 6-7 Release Documents 18.07 Release Summary 18.07 Database Changes 18.07 Tool Changes Release Training General Release… Read more »

Jun 22, 2018

May CU*BASE Monthly Monitor Recap

May CU*BASE Monthly Monitor Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the May 2018 edition of the CU*BASE Monthly Monitor Recap! May 2018 Monthly Monitor Recap The CU*BASE Monthly Monitor Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and… Read more »

Jun 4, 2018

[The Pulse] Reminder: HA Rollover Scheduled for May 20-23

[The Pulse] Reminder: HA Rollover Scheduled for May 20-23

High Availability Rollover Scheduled Sunday, May 20 – Wednesday, May 23   Originally scheduled for March 25-28, the next CU*Answers Rollover event has been rescheduled for May 20-23.  During this rollover event, we will redirect CU*BASE core-processing from our primary production data center to systems at our high-availability (HA) data center. The rollover process will… Read more »

May 15, 2018

April CU*BASE Monthly Monitor Recap

April CU*BASE Monthly Monitor Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the April 2018 edition of the CU*BASE Monthly Monitor Recap! April 2018 Monthly Monitor Recap The CU*BASE Monthly Monitor Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and… Read more »

May 2, 2018

[The Pulse] HA Rollover Scheduled for May 20-23

[The Pulse] HA Rollover Scheduled for May 20-23

High Availability Rollover Scheduled Sunday, May 20 – Wednesday, May 23   Originally scheduled for March 25-28, the next CU*Answers Rollover event has been rescheduled for May 20-23.  During this rollover event, we will redirect CU*BASE core-processing from our primary production data center to systems at our high-availability (HA) data center. The rollover process will… Read more »

May 2, 2018