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New for 2026: The CU*Answers Quarterly Contests & Cooperative Campaigns

The CU*Answers Quarterly Contests and Cooperative Campaigns are Ready for 2026! You can place orders now for the 2026 Quarterly Contests and Cooperative Campaigns. Also new for 2026 is the CU*Answers Booster Pack! This pack contains 6 banners optimized for mobile 8.0 and online banking. Click the button below to learn more. Learn More

Get Ready! The 2024 CU*Answers Leadership Conference is Coming!

Announcing the 2024 CU*Answers Leadership Conference! Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves next. We look forward to seeing you at this unique event – connect with your peers for an energizing and inspiring week focused on our shared… Read more »

Mar 1, 2024

Video of the Week: Working a Follow-Up

Working a Follow-Up Need a quick way to show your staff how they can work a member follow-up in CU*BASE? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!

Feb 27, 2024

Reminder: The Next HA Rollover is Coming March 10th – We Need You to Perform a Connectivity Test!

Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center in Kentwood, MI to our high-availability (HA) data center in Yankton, SD. The next HA rollover is scheduled for Sunday, March 10th. The rollover is scheduled to begin at 1:00 AM ET on Sunday, March 10th with the rollback… Read more »

Feb 27, 2024

Network Maintenance Project Scheduled for Sunday, March 10th

As a reminder, CU*Answers will be performing our next CU*BASE high-availability (HA) rollover on Sunday, March 10th. That same morning, teams will be rolling over online and mobile banking systems to servers at our secondary data center. These rollovers are in preparation for a maintenance project at our production data center that will include… Read more »

Feb 27, 2024

A Reminder for Experian Clients: Update Your Password Every 90 Days

A reminder for clients who use Experian for credit pulls: Experian passwords expire every 90 days. Experian will send your financial institution a reminder when your password is set to expire. Please remember to update your password accordingly every 90 days and to update us each time that this process has been completed. This will… Read more »

Mar 1, 2024

Do You Have a New Member Service Representative?

Join the Client Services and Education Team as we explore a day in the life of a Member Service Representative. This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD. We will concentrate on the tools that help users answer various member inquiries relating to accounts… Read more »

Mar 1, 2024

Changes to OUTQs and Print Processes Arriving in March

Effective Tuesday, March 12th, a change will be implemented to OUTQs in CU*BASE, which will affect the process of creating reports and sending reports to printers. Following this change, the only OUTQs you will be able to ‘print’ directly to will be HOLDxx, INSTANTxx, and MONTHxx. The following OUTQs will no longer be listed in… Read more »

Mar 1, 2024

Join Network Services for our May Boot Camp!

Join us May 1st and 2nd for a two-day boot camp! This is an opportunity for your credit union IT members build their knowledge of core product deployment and support. Please note: seating for this event is limited – if you are interested in attending, we encourage you to sign up soon! One of our… Read more »

Mar 1, 2024

In Case You Missed It – Late February 2024

Take a look back at some important topics from the second half of February 2024: Let Your Members Know About Winter Closings with Mobile Alerts, Powered by CU*Publisher Need to Update CU*BASE User IDs? It’s FREE and Easy! License Verification Tool is Now Available with MOP 3.0! Join a Conversation on Data – March 7!… Read more »

Feb 29, 2024

BizLink 247 – Designed for the Unique Needs of Business Members

BizLink 247 is designed for the special needs of business members. Alongside its companion PIB MLO, BizLink 247 allows business owners to have separate logins and individual permissions for each employee – these permissions can be granted either through CU*BASE (via a credit union employee) or PIB MLO (by the business owner/administrator). Once your order… Read more »

Feb 29, 2024

CU*Answers

Two for Tuesday

Get Ready for the Next Collections Roundtable

Custom Services New Name

Learn All About the NEW Online Banking Unsecured Loan Application & Storefront

New for 2026: The CU*Answers Quarterly Contests & Cooperative Campaigns

Take a Look at the CU*Answers University Courses for December!

Conversations On…

Check Out the Lender*VP University Courses for December

Take Advantage of the NEW 1Click Autopilot Program!

Get Ready! The 2024 CU*Answers Leadership Conference is Coming!

Video of the Week: Working a Follow-Up

Reminder: The Next HA Rollover is Coming March 10th – We Need You to Perform a Connectivity Test!

Network Maintenance Project Scheduled for Sunday, March 10th

A Reminder for Experian Clients: Update Your Password Every 90 Days

Do You Have a New Member Service Representative?

Changes to OUTQs and Print Processes Arriving in March

Join Network Services for our May Boot Camp!

In Case You Missed It – Late February 2024

BizLink 247 – Designed for the Unique Needs of Business Members

1Click Autopilot

Dive into Administrator Features Available in TLC

Take Advantage of the NEW 1Click Autopilot Program!

GOLD Updates

Popular Posts

Contact Us!

Two for Tuesday

Get Ready for the Next Collections Roundtable

Custom Services New Name

Learn All About the NEW Online Banking Unsecured Loan Application & Storefront

New for 2026: The CU*Answers Quarterly Contests & Cooperative Campaigns

Take a Look at the CU*Answers University Courses for December!

GOLD Updates

Popular Posts

Contact Us!

Popular Client News