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Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Get Ready! The 2024 CU*Answers Leadership Conference is Coming!

Announcing the 2024 CU*Answers Leadership Conference! Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves next. For more information and registration links, please click the button below! Learn More

Join Lender*VP for a Demo of CLR Path Decision Advisor!

join the upcoming webinar for a demo and discussion on CLR Path! CLR Path is a decision advisor tool that uses your unique relationship with members to help you make underwriting decisions. This is a FREE tool that is available for our credit unions to use! Want to learn more about what CLR Path can do for your credit union now and in the future? Click the button below to join this demo and discussion! Learn More

Authenticate Your Member with MemberPass

MemberPass is a great way to verify members that have cell phones during your member support calls.

Give your credit union full confidence that you are speaking to the right person.
Order Now

Put Your Lending Portfolio on Autopilot

Do you want to do business with your members and put loans on your books while at the same time providing them the ultimate convenience of internet solutions?

1Click Autopilot are recurring programs to boost your lending portfolio. Learn More

Investment Options for Members via Online Banking!

Meet InvestFi! InvestiFi empowers members with the freedom to buy, sell and hold investments. During April and May, CU*Answers and InvestiFi will be hosting a series of webinars to explore the work that has been completed between our teams to bring investment and cryptocurrency options to members right from It’s Me 247. To register for these upcoming webinars, click the button below! Register Now

Register for Conversations on Pricing

Join us May 22, 2024 for the 20^th anniversary of Conversations on Pricing. Participate this online in this 5-year study on the pricing models of our cooperative outlining what we charge and why.

Learn More

TWO Events Coming Up With Lender*VP!

Based on feedback from our previous Conversation on Loan Application Withdrawals event, we have scheduled two follow-up events that will focus on underwriting codes and loan reports. We invite you to join us this May and June to learn more about these topics! Click the button below to register today. Register Today

Free Education Express Webinar

Have questions, but aren’t sure who to reach out to? Join Kasey Olchowski, Manager of Client Services and Education, and Steven Rieger, Client Support and Operations Assistant Manager with Network Services, for the May Education Express session and learn how their teams can get you the assistance you are looking for. Click the button below to register. Register Today

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Authenticate Your Member with MemberPass

MemberPass is a great way to verify members that have cell phones during your member support calls.

Give your credit union full confidence that you are speaking to the right person.
Order Now

Conversations On…

A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More

Join Us for the 2024 Conversations on Pricing Event!

oin us for the 2024 Conversations on Pricing event as we perform a 5-year study on the pricing models of our cooperative, outlining what we charge and why. The 2024 event marks our 20^th anniversary hosting this event, proving that CU*Answers is walking the talk alongside our owners and partners. To view the agenda and register for this event, click the button below. Register Now

Let Your Members Know About Inclement Weather Closings with Mobile Alerts, Powered by CU*Publisher

Wouldn’t it be convenient to have the option to inform your members that specific branch locations will be closed due to inclement weather or power outages? Look no further than Mobile Alerts! Powered by CU*Publisher, this tool allows you to configure routine or one-time alerts for different platforms on both Android and iOS. If your… Read more »

Sep 8, 2022

Did You Know? Spruce Up Your Accounts Payable Checks!

Spruce Up Your Accounts Payable Checks! (with Invoice Number and Customer Number on the Memo Line) When you issue checks from the Accounts Payable system, does your credit union print your credit union name in the Memo line? Did you know you can select to print the first invoice number paid instead? Keep in mind… Read more »

Sep 7, 2022

URGENT: Additional Changes Being Made This Week for CU*Talk

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS We are moving forward quickly with the final parts of our plan as outlined in our previous announcement. On Thursday morning, September 8*, we will be performing the following floods for all online CU*Answers credit unions: All members who have not used CU*Talk in the past 60 days will… Read more »

Sep 7, 2022

Reminder: Automated Reports and Queries

The Automated Reports and Queries feature makes it fast and easy to run monthly reports, but remember: it’s not a “set it and forget it” kind of thing. Reports do run automatically but it’s still important to check the “All Reports” tab in CU*Spy to make sure they were produced as configured (and that someone… Read more »

Sep 7, 2022

Video of the Week: CU*BASE GOLD Favorites – Part 4: Deleting a Favorites Group

CU*BASE GOLD Favorites – Part 4: Deleting a Favorites Group Need a quick way to show your employees how they can delete groups of Favorite Tools in CU*BASE? Refer them to this video, which has been viewed 950 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video… Read more »

Sep 6, 2022

Vehicle Valuation Price Increase Arriving in October

Attention CU*Answers clients: effective October 1st, 2022, pricing for J.D. Power Vehicle Valuations will be increasing. The monthly cost will increase from $50 per month to $52.50 per month, while valuation costs will increase from $0.20 per valuation to $0.21 per valuation. These price increases will apply to all clients using the service, including current… Read more »

Sep 6, 2022

Have You Heard About CU Info?

Have You Heard About CU Info? CU Info allows you to dynamically update your credit union’s information across CU*Publisher products like your Membership Opening sites (MAP/MOP), Mobile 6.0 and the upcoming Biz Mobile 1.0 and Micro Apps. What Info Can I Manage? In addition to managing the members of your CU*Publisher team, you can edit… Read more »

Sep 6, 2022

Two for Tuesday with CEO Geoff Johnson – 09/06/2022

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.

Sep 6, 2022

August Owner’s View Monthly Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the August 2022 edition of the Owner’s View Monthly Recap! August 2022 Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE… Read more »

Sep 2, 2022

Learn All About AnswerBook with These 9 Videos!

Check out these 9 videos to learn how your credit union can utilize various features of AnswerBook! Have new employees who are not familiar with AnswerBook? Click here to show them an overview video that discusses the benefits of using AnswerBook and details how questions are submitted and passed along to appropriate teams here at… Read more »

Sep 2, 2022