Leadership Conference Materials Are Online!

This year’s Leadership Conference was a rousing success! We welcomed 123 people from 72 credit unions, along with nearly 50 vendors and staff at the Meijer Gardens for an energizing day. Thanks to everyone who attended. If you weren’t able to come, we’re sorry we missed you and hope you can make plans to attend… Read more »

Jun 27, 2008

Encryption for Online Credit Cards

Announcing some significant improvements for member information security and preparing for an eventual mandate: card data encryption and PCI standards.  Read the announcement. Special note to Self Processing CUs: In order for an in-house CU to perform database encryption (for credit cards or, eventually, ATM/debit cards), you must purchase a third-party encryption/decryption utility called Crypto… Read more »

Jun 4, 2008

New CU*Answers Newsstand!

The CU*Answers Newsstand has been launched to bring credit union relevant industry news sources together in a one-stop easy to digest format.  Check it out at http://news.cuanswers.com.

Jun 3, 2008

Scheduled Maintenance Planned for Thursday

We’re making some updates to online banking based on the feedback we’ve received from you, our valued member. It’s Me 247 Online Banking will be unavailable Thursday, May 22nd from 9:00 – 10:00 AM ET while we make these changes. We apologize for any inconvenience this may cause.

May 19, 2008

Randy’s PowWOW Presentation

On Thursday, May 8, CU*Answers CEO Randy Karnes presented the value of Social Networking in the credit union industry at the Passageways PowWOW user conference. Download the PowerPoint

May 15, 2008

CU*BASE Release 8.0 Coming

CU*BASE Release 8.0 has been scheduled for June 9, 2008, for online clients, and June 23-24 for our self processing clients. Open the Release Summary Open the Training Schedule Register online for training (RSVP required by May 27) Menu Changes (for CU Security Officers) Videos of Release Changes

May 12, 2008

Disaster Plan Test Scheduled for May 13-14, 2008

We will be doing our annual Disaster Recovery test at our hot site in Illinois on Tuesday and Wednesday, May 13 and 14, 2008. Proxy-test credit unions have been selected. Read more.

May 9, 2008

Register Now for This Year’s Leadership Conference!

Attention CU*BASE Clients: It’s time once again for our annual CU*BASE Leadership Conference, Stockholders Meeting, and the 17th Annual CU*Answers Golf Outing, to be held on June 17-19, 2008. (Printed invitations have also been mailed directly to your credit union CEO.) Space is extremely limited (no more than 2 per credit union, please), and registration… Read more »

Apr 28, 2008

More on Credit Union Collaboration

Randy is the featured guest on Filene Research Institute’s podcast Ideas Grow Here. Randy discusses credit union collaboration and CU*Answers’ unique position for significant contribution. The podcast is also available on Filene’s site Don’t have time to listen to the podcast now? Download a PDF transcript

Apr 24, 2008

New CU*EasyPay! Active/Inactive Users Report

Online credit unions might have noticed a new report in your daily output queue last week called the CU*EasyPay! Active/Inactive Report (LEPPAYMNT). The first one was produced on April 10 and you’ll find it in CU*SPY under the Miscellaneous category. (Starting next month, this report will be in stored the CU*SPY Member Service category along… Read more »

Apr 16, 2008