New Process for Special Development Requests

We are excited to introduce a new website that explains how special development project requests are handled by our teams. (You know, those “bid” projects where you need some work that requires someone from Programming to get involved?) In the spirit of transparency and clarity, we hope to shed some light on what has traditionally… Read more »

Feb 28, 2012

Data Center Access to Self Processors & cuasterisk Partners

The following message applies only to Self Processing credit unions and our cuasterisk Partners As many of you know, CU*Answers changed our corporate name many years ago from WESCO in order to better represent our company, our products and our services. One lingering usage of WESCO has been our remote sign-on to your System i…. Read more »

Feb 28, 2012

CU*BASE Release 11.6 Coming!

CU*BASE Release 11.6 is scheduled for Sunday, March 18, 2012, for online clients. Our partners will receive this Release on Sunday, March 25 and self-processors will receive it on April 9 and 10. Release Summary Training Announcement Menu Changes File Changes (Revised) Register for training

Feb 27, 2012

New Speaker for Collections Roundtable: John Butler

The Secret Service just informed us that their speaker for our Collections Round Table had to cancel this engagement. We apologize for this sudden change in agenda. We hope you will still take advantage of this opportunity to come and listen to a recognized authority on bankruptcy laws and creditor’s rights. John Butler, from the… Read more »

Feb 13, 2012

H/A Rollover Scheduled February 19-22

It’s time for another live test of our High Availability (H/A) system. This test is scheduled to be performed on Sunday, February 19, through Wednesday, February 22. During this event, we will complete the necessary steps to roll over production of our core processing systems to our High Availability datacenter in Muskegon, MI. These semi-annual… Read more »

Feb 13, 2012

Education Is Key!

Learn about upcoming training opportunities at CU*Answers! Read the most recent “Did you know?” newsletter!

Feb 13, 2012

Longer Retention of Your Transaction Files

Attention Online Credit Unions…The beginning of February might seem a little late to be wishing you a Happy New Year, but we have a nice announcement that we think starts the new year off just right. Starting this month-end, we are changing the standard retention period for transaction history files before they are purged from… Read more »

Feb 2, 2012

Gividends wants you to know…

… that you can offer your credit card loans online! The Product Configuration (Lending Functions menu (MNCNFB) #6-Loan Product Configuration) now allows you to enter rate board information necessary for marketing your credit cards* online through It’s Me 247 online banking. Setting it up: The rate that appears to your members online comes from the… Read more »

Jan 31, 2012