Top Ten Accounting Priorities Meeting – Follow-Up Webinar

Attention CEOs and Accounting Managers OF ONLINE AND SELF-PROCESSING CREDIT UNIONS: On Wednesday April 24, we held a focus group for our largest-asset-size credit unions that actively use many of the features of the CU*BASE accounting software. Please join us on Thursday, May 2 from 3-4 PM ET for a recap of what was discussed… Read more »

Apr 26, 2013

Co-Ops for Change Survey

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: CU*Answers supports Co-Ops for Change! The next phase of the Co-Ops for Change movement is upon us, and we once again need your valuable input! Please take this quick survey (click the red button at the top of the site) and provide Co-Ops for Change leaders with your opinion… Read more »

Apr 26, 2013

13.0 Beta-Test Final Update

We are proud to announce that we have successfully completed the beta-test period for the 13.0 CU*BASE release. As part of the new CollabRebate program, $3,000 rebates have been issued to the our 4 beta-test sites. (Read the press release) Please join us in extending a big thank you to these credit unions: Best Advantage… Read more »

Apr 25, 2013

Don’t forget Tricks Webinar Today!

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Don’t forget to log into the Tricks of the Trade webinar this afternoon! Attending is easy! No registration is required for this drop-in webinar. Simply click here a few minutes before 2 PM ET today and enter this password: tricks. Scheduled for this afternoon, Tuesday, April 23, from 2-2:30… Read more »

Apr 23, 2013

13.0 Release Arriving April 28

ATTENTION SITE FOUR CREDIT UNIONS: Don’t forget! You will receive CU*BASE GOLD Version 13.0 this Sunday, April 28. As a reminder of what’s coming with this release: Check out the 13.0 Release Summary for an overview of release enhancements. Security officers, check out 13.0 menu changes and the Menu Security Report you’ll need to print… Read more »

Apr 23, 2013

Free Session Encryption Now Available!

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Free CU*BASE GOLD Session Encryption Now Available! Session encryption protects member data better than ever by encrypting the information end-to-end as it traverses the network. And now it’s available for free for credit unions whose workstations are running on Windows 7. Just contact our help desk staff to take… Read more »

Apr 19, 2013

Credit Card Enhancement Coming 4.24

***This applies only to those credit unions using PSCU off-trial balance credit cards.*** ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: PSCU OTB Credit Card Enhancement Coming April 24! Beginning next Wednesday, April 24, your members who have PSCU off-trial balance credit cards will enjoy seeing a reminder of their next payment due date on their credit… Read more »

Apr 18, 2013

Staff Contact Information

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: One of the most important elements of good communication is reaching the right person. With that in mind, could you please help us update your contact information? Simply fill out this form with the name, email address, and phone number of the staff members holding the positions listed on… Read more »

Apr 18, 2013

New EasyPay Videos!

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Have members who need help with EasyPay Online Bill Pay? Do you also have new staff who need to learn more about online bill pay to better assist with member questions? We’re here to help! For those of you using EasyPay powered by Fiserv, we’ve just added three new EasyPay videos to our… Read more »

Apr 17, 2013

Mobile Web Drop-Down Menu

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: We’re streamlining the login process your members use to access It’s Me 247 Mobile Web Banking. Currently, there are two ways by which members access mobile web banking: Via the online banking login button on your credit union website (directs members to a page where they type their username… Read more »

Apr 17, 2013