In Case You Missed It…
Take a look back at some important topics from the last half of August 2025! View Topics
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
Join Amber Jecks, Earnings Edge Account Services Manager, for the latest Learning Cafe session! Amber will discuss tips and tricks related to Investment Processing, including a look at Investment Subsidiary topics in Show Me the Steps.
Interested in learning more? Click the button below to register today! Register Now
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in September! Learn More
REPAY is an innovative, full-service payment technology and processing provider for credit unions. Interested in learning more about REPAY as a solution for your members? Click the button below to register for our upcoming webinar! Register Today
Attention CUaxis credit unions: CU*Answers will be hosting a special series of educational courses in September, where we will explore services and features available to your organization. These courses will be held between Monday, September 22nd and Friday, September 26th. Click the button below to register. Register Now
Join the Lender*VP Team and the Xtend Mortgage Servicing Team for our upcoming webinar, as we highlight mortgage servicing solutions! Interested in learning more about how our teams can fast-track your financial institution to a stress-free mortgage servicing experience? Click the button below to register today! Register Today
Take a look back at some important topics from the last half of August 2025! View Topics
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
As a reminder, the 24.05 Release of CU*BASE GOLD will be deployed to Online, Self-Processing and Site-Four credit unions this weekend, on May 5th. We will be posting any/all issues related to the 24.05 Release of CU*BASE on the CU*BASE Alerts page, compiled into a single alert post, which can be accessed via the button… Read more »
The FFIEC and CFPB are urging credit unions to identify and monitor high-risk activity, but evidencing that it is being performed is even more critical. With a booklet from AuditLink, your credit union can be confident in configuring the abnormal activity monitoring tool to identify transactions outside of the range of what is considered normal. … Read more »
Check out recent programming changes in the April 2024 edition of the Owner’s View Monthly Recap! Open the Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software products. Read previous editions of the Owner’s View Monthly Recap… Read more »
The FFIEC and CFPB are urging credit unions to identify and monitor high-risk activity amongst their member base. The transaction pattern option within the Abnormal Activity Monitoring CU*BASE tool was designed to assist credit unions with meeting that requirement. These patterns need to be configured specific to your credit union, as each credit union has… Read more »
Need a way to quickly verify your member during support calls? MemberPass is a new third-party authentication integration in CU*BASE that allows you to do just that! With MemberPass, you can simply click a button to send the member a text message, then the member can verify themselves on their phone, giving your credit union… Read more »
A reminder for clients who use Experian for credit pulls: Experian passwords expire every 90 days. Experian will send your financial institution a reminder when your password is set to expire. Please remember to update your password accordingly every 90 days and to update us each time that this process has been completed. This will… Read more »
As previously announced, Client News will be shifting to a third-party service, in order to be compliant with Google and Yahoo’s new email requirements. Starting Wednesday, May 8th, Client News will be delivered through Constant Contact – these emails will still incorporate the same great content you’ve grown familiar with, delivered through a new channel…. Read more »
Originally planned as part of the 24.05 CU*BASE Release, we will be delaying the deployment of Tool #1045 Configure 1Click Unfunded Loan Offers, due to an issue that we have encountered. We will be performing additional research and will provide a new deployment date when we have corrected this issue. Please stay tuned for future… Read more »
Join us for the 2024 Conversations on Pricing event as we perform a 5-year study on the pricing models of our cooperative, outlining what we charge and why. The 2024 event marks our 20th anniversary hosting this event, proving that CU*Answers is walking the talk alongside our owners and partners. Participation represents a unique challenge… Read more »
ATTENTION XTEND SHARED BRANCHING PARTNERS An Update from the Xtend Shared Branching Network Effective May 2nd, 2024, Muncie Federal Credit Union will be ending their partnership with the Xtend Shared Branching Network. Please visit the Xtend Online Search portal to find a Shared Branch near you!
The Lender*VP and IRSC teams invite you to join us for one of three upcoming webinars, as we dive into the NEW online banking Auto Loan Application and Auto Loan Storefront! You don’t want to miss out on this event – click the button below to register. Register Today
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
Take a look back at some important topics from the last half of August 2025! View Topics
The next GOLD updates are currently scheduled for: