Check Out the New Resources Featured in this Edition of Documentation Digest!

Check Out the New Resources Featured in this Edition of Documentation Digest!

Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Check out the link below for a spotlight on the recently-updated CU*BASE Daily Reports booklet. Reference Guides Have… Read more »

Jun 5, 2024

Make the Most of Your Credit Union’s Initiatives with Strategic Release Management!

Make the Most of Your Credit Union’s Initiatives with Strategic Release Management!

You’ve spent weeks reviewing CU*BASE Release documentation and your staff has attended CU*Answers Release Training web conferences. Now it’s time to put all you have learned into action! CU*BASE Strategic Release Management is a service which equips credit union executives and managers with strategic and meaningful approaches for the utilization of technology associated with major… Read more »

Jun 3, 2024

Mobile App 7.1 Update is Coming Soon – 6/10/24

Mobile App 7.1 Update is Coming Soon – 6/10/24

Mobile 7.1 will be arriving on Monday, June 10th! If your credit union is currently using Mobile 7.0, please note that you will automatically be upgraded to Mobile 7.1 on this date. In version 7.1, we’ve introduced several new widgets that can be accessed from the Home Screen Menu. These include: Support Center Widget: Allows… Read more »

Jun 3, 2024

Video of the Week: Loan File Action Codes

Video of the Week: Loan File Action Codes

Loan File Action Codes Need a quick way to show your staff how they can access loan file action codes in CU*BASE?  Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!

Jun 3, 2024

Update to CU Publisher Notifications – New Delivery Address Starting 6/4/24

Update to CU Publisher Notifications – New Delivery Address Starting 6/4/24

Beginning Tuesday, June 4th at 10:00 AM ET, we will be performing an update to CU Publisher notifications and changing the address that these are delivered from. Previously, CU Publisher notifications were delivered from madteam@cuanswers.com. Going forward, these notifications will be delivered from noreply@cupublisher.com. We encourage your credit union to review your spam filter settings… Read more »

Jun 3, 2024