You’ve spent weeks reviewing CU*BASE Release documentation and your staff has attended CU*Answers Release Training web conferences. Now it’s time to put all you have learned into action! CU*BASE Strategic Release Management is a service which equips credit union executives and managers with strategic and meaningful approaches for the utilization of technology associated with major… Read more »
Mobile 7.1 will be arriving on Monday, June 10th! If your credit union is currently using Mobile 7.0, please note that you will automatically be upgraded to Mobile 7.1 on this date. In version 7.1, we’ve introduced several new widgets that can be accessed from the Home Screen Menu. These include: Support Center Widget: Allows… Read more »
Loan File Action Codes Need a quick way to show your staff how they can access loan file action codes in CU*BASE? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Beginning Tuesday, June 4th at 10:00 AM ET, we will be performing an update to CU Publisher notifications and changing the address that these are delivered from. Previously, CU Publisher notifications were delivered from madteam@cuanswers.com. Going forward, these notifications will be delivered from noreply@cupublisher.com. We encourage your credit union to review your spam filter settings… Read more »
Take a look back at some important topics from the second half of May 2024: Create and Maintain Your Own MOP Sites with MOP Manager Give Your Business Members Faster Access and Branding Options with BizLink 247 Mobile App 7.0 SSAE SOC 1 Reports Now Available CU*Answers and InvestiFi Presentation Recap – Investment Options for… Read more »
Have you heard about Native Receipts? This lightweight receipt processing application allows tellers to view, sign, print, and archive receipts, replacing all the functionality currently performed by ProDOC for receipts. With Native Receipts, you get: A modernized look and feel Logos are saved with the receipts Option to send receipts to member storage in It’s… Read more »
Looking for New Ways to Elevate Your Offerings within OLB? Check Out Layout 2! Credit unions interested in elevating their offerings with an enhanced and feature-rich version of It’s Me 247 Desktop have the option to select It’s Me 247 Desktop: Layout 2 as an upgraded product with a monthly fee. It’s Me 247 Desktop… Read more »
With the new BizLink 247 your credit union now has the option for self-service access to make updates. This includes updating marketing or advertisements and where they are linked to, updating widgets, updating navigation for where a feature is located and what it says, adding in your credit union logo and branding, as well as… Read more »
The May 2024 edition of Innovation in Vegas: A Quarterly Update is here! Check out our latest spotlight article on Trish Caravello, Administrator/Receptionist at the Innovation Center. Plus, learn about rental opportunities at our Las Vegas office, which are currently free of charge! View this Quarter’s Newsletter Stay tuned for future editions of Innovation in… Read more »
Attention CU*Answers clients: effective October 1st, 2024, pricing for J.D. Power Vehicle Valuations will be increasing. The monthly cost will increase from $55.00 per month to $60.50 per month, while valuation costs will increase from $0.22 per valuation to $0.24 per valuation. These price increases will apply to all clients using the service, including current subscribers. If… Read more »
Take a look back at some important topics from the last half of May 2025! View Topics
Between Monday, August 18th and Wednesday, August 20th, we will be hosting on-site training in Grand Rapids, Michigan, followed by a series of webinars on Thursday, August 21st. These courses will focus on tactical skill instruction, strategy discussion and training solutions. Learn More
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
