36 data processing clients, 44 check processing and 12 Fed deposit clients; assets $853,000; Board reorganized to 7 members comprised of CEOs of data processing clients; relocated to Eagle Park Drive location
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Ready for This Week’s CBX Challenge?

Don’t forget: we’re hosting another CBX user challenge this week! We need EVERYONE to log in to CBX on Thursday, September 18 at 3:30 PM ET! Once again we’re asking for more users to log in for a longer time period. Please log in and stay online for at least 30 minutes while you complete tasks. You can use… Read more »
What’s the Latest from Lender*VP? A Quick Look at Hot Topics in Lending

Current Hot Topics in Lending. If you missed our recent announcements, check out our handy recap in this edition of the Lender*VP Newsletter! Effective October 1st, 2025, pricing for J.D. Power Vehicle Valuations will be increasing. The monthly cost will increase from $60.50 per month to $66.50 per month, while valuation costs will increase from $0.24… Read more »
AuditLink Invites You to Join a Conversation on Fraud!

Is fraud prevention a part of your organization’s ongoing conversation regarding your mission, your vision and your goals? Does your staff know the risks they are most likely to face or common traits of fraudsters? Join AuditLink for an open forum discussion on fraud prevention, fraud detection, emerging risks, current issues, best practices and more. We invite… Read more »
Online Banking Rollover Event Tomorrow – Updates to be Posted on Alerts Page

On Wednesday, September 17th, we will be performing a Rollover for It’s Me 247 online/mobile banking (OLB) environments, as well as BizLink 247 online banking for business. The Rollover event is scheduled for 6:00 AM to 7:00 AM ET (3:00 AM to 4:00 AM PT). During this one-hour period, online and mobile banking will run live on servers at our secondary… Read more »
Two for Tuesday with CEO Geoff Johnson – 9/16/2025

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
In Case You Missed It – Early September 2025

Take a look back at some important topics from the first half of September 2025: Make the Most of Your Credit Union’s Initiatives with Strategic Release Management! Join Us for a Conversation on Online Member Experience! August Owner’s View Monthly Recap Learn All About AnswerBook with These 9 Videos! Learn All About Mortgage Servicing –… Read more »
Check Out the New Resources Featured in this Edition of Documentation Digest!

Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to… Read more »
Need to Clean Up Your AnswerBook Contacts?

Has your credit union recently reviewed your current users in AnswerBook? Has your credit union ensured all contact information is up-to-date? To obtain a list of your current users in AnswerBook, click below and submit a request to our CSR team today. Click Here to Get Started Looking to give new users an overview of… Read more »
Review Your Patronage Dividend/Bonus Configurations with Help from Earnings Edge

Is your credit union offering Patronage/Bonus Dividends? Each year your credit union is profitable, you will have the option of allocating dividends to your owners. The CU*BASE Patronage Dividend/Bonus options allow you to reward members who benefit the credit union in proportion to their transactional behaviors with you. If you’d like to review your current… Read more »
Learn All About Mortgage Servicing – Join Our Upcoming Webinar!

Join the Lender*VP Team and the Xtend Mortgage Servicing Team for our upcoming webinar, as we highlight mortgage servicing solutions! We will discuss how our collaborative efforts can help relieve your credit union’s lending staff of ongoing duties related to the servicing of your mortgage portfolio. Our mortgage servicing solutions include the handling of your… Read more »
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In Case You Missed It…
Take a look back at some important topics from the first half of September 2025! View Topics

Take Advantage of the NEW 1Click Autopilot Program!
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More

1Click Autopilot
Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
Learn More
GOLD Updates
The next GOLD updates are currently scheduled for:
- Online/Partner CUs
- 25.10 Oct. 12, 2025 (Sunday)
- Self Processing CUs
- 25.10