Paymentus Enhancements Arriving 5/20

Attention Paymentus Bill Pay Credit Unions

Paymentus has informed us of several product updates that are scheduled to be implemented on Tuesday, May 20th. These updates include the following:

  • PASS Update 558: An enhancement to the ‘Customer Usage – Payment Details’ report to include Debit and Credit card transaction information; the following has been added to the report: Account Number (masked), Card Type and Card Transaction Type.
  • PASS Update 594: A new user role (FI Customer Service Specialist – Delete Scheduled Payments) was designed to improve service efficiency while maintaining PASS user access controls. This new role includes all the capabilities of the existing FI Customer Service Specialist role; this enhancement allows Users the ability to now delete scheduled payments on behalf of members/customers without needing elevated permissions.
  • BC – PASS/Bill Center 4543: A new capability that allows PASS users with the admin role to add payees on behalf of individual users via the ‘view user’s payment website’ feature in PASS. Enabling this new configuration for PASS admins would require a PCS ticket. Please note: PASS Admin users will not be able to enroll payees for eBill connections that require biller site credential or additional authentication outside of account number and zip code.
  • PASS Update 571: An enhancement to include Credit Card Payments in the ‘Payment Network Send’ search in PASS. The search payment functionality in PASS has been enhanced to give greater visibility into credit card transactions.
  • PASS Update 563: An enhancement to the scheduled payments report to provide greater visibility by adding the following additional columns:
    • Payment amount
    • Customer name
    • Account number (Funding account)
    • Product type (e.g. P2P, A2A, etc.)
    • Please note: these new fields allow new users to identify key payment details more easily, and the transaction type associated with each scheduled payment.
  • BC – Bill Pay/UIR Update 4478: A patch that addresses a user’s ability to Delete Groups with deleted Payees. This patch fixes the issue that prevented Bill Pay users from deleting a group if it contained a payee that had already been deleted; users can successfully delete a group even if one or more billers within that group have been removed.

If you have any questions, please contact the Cards & Payments team.