Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to share these with your staff!
Knowledge Base Topics
- I have configured a savings product and would like to allow members to open this savings account online. How do I add this product to the online banking rate board? Learn more about this NEW topic! (KB 5700)
- What loan application data can affect a refreshed FUEL decision? Click here to view this NEW topic! (KB 5683)
- What general recommendations are there for creating ACH stop-no-go abnormal activity monitoring patterns? Check out this NEW topic! (KB 5692)
- Will members be able to early post an ACH deposit that exceeds our configured ACH stop-no-go pattern thresholds? View this NEW topic! (KB 5693)
Reference Guides
For details on the new ‘stop-no-go’ abnormal activity monitoring pattern for ACH deposits, check out the recently-updated Abnormal Activity Monitoring guide.
For details on pulling re-decisions with the FUEL Decision Model, take a look at the updated user guide for Online Credit Bureau Access and FUEL.
