Client News

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November 19, 2015

Staying on Track With EMV: Co-Op Client Reminder

ATTENTION CREDIT UNIONS USING CO-OP FOR ATM/DEBIT CARD PROCESSING: Staying on Track with EMV: Co-Op Client Reminder Many of our credit unions who use Co-Op for ATM/Debit processing have not yet contacted our SettleMINT team to schedule their conversion to EMV.  As previously announced, Co-Op requires certification for all credit unions.  We have found that certification… Read more »

January’s AnswerBook Question That Rocks!

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Mining the AnswerBook Knowledge Base can turn up some real gems! Check out last month’s question that ROCKS! Select the link below to read more about January’s featured AnswerBook question. Under what rare circumstances will Tiered Services member points exceed possible points? See the Answer Here! Ready to dig in? Get quick answers to… Read more »

Submit your ideas by tomorrow for a chance to win!

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Tomorrow is the deadline for Best Video Idea & Best 30-Second Spot Idea submissions! CU*Answers 9th Annual Video Contest 2016 Theme: Online Retailing 2.0 Redefining Everything Credit Union Enter Now Best Video Idea – $1,500 (deadline February 5, 2016) Best 30-Second Spot Idea – $1,500 (deadline February 5, 2016)… Read more »

Come to the Data Investment Symposium – February 24 in Grand Rapids, MI!

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Credit Union Leaders: You’re Invited to our 2nd Annual Data Investment Symposium February 24 CU*Answers Grand Rapids, MI Register Now Who will lead and help us formulate the next ten major investments our CUSO will make when it comes to data? If you’re a leader who can commit your credit… Read more »

CU*BASE GOLD 16.02 Coming Soon!

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS AND SITE-FOUR PARTNERS: Another CU*BASE Release Is Coming! Mark your calendars for the date below, when you will receive CU*BASE GOLD Version 16.02: Online credit unions: February 14 Site-Four partners: February 14 Self-processing credit unions: March 7/8 Note to self-processing credit unions: Please email us as soon as possible to… Read more »

Postponed – Lending Tools Webinar Series

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNION CEOs AND LENDING LEADERS: Lending Tools Webinar Series Postponed As we designed the Lending Tools Webinar Series, our teams here at CU*Answers were thrilled to show you how CU*BASE can maximize your loan profits and streamline your credit union’s lending forces. Unfortunately, there are times when the WebEx technology… Read more »

Coffee, tea, and a mobile app for FREE?

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Introducing the FREE It’s Me 247 Mobile App Available for both Apple and Android operating systems, this hybrid mobile app is ready for your credit union customization! Join Kristian Daniel from CU*Answers’ Internet Retailer Support Center as he details how to get started with your FREE It’s Me 247 mobile… Read more »

2016 Election Materials Are On The Way!

ATTENTION CU*ANSWERS STOCKOWNERS: 2016 Election Materials Are On The Way! Look for these important documents in the mailing we sent you today: Memo from the CEO Check out this memo from CU*Answers CEO Randy Karnes about this year’s CU*Answers Board election, as well as a copy of a memo you received in September from Nominating Committee Chair… Read more »

We’re Getting Ready for This Week’s Dashboard Dive!

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Learn how to dive deep into your data through a discussion of key CU*BASE dashboards with CU*Answers CEO Randy Karnes and other leadership staff in the network. This Week’s Topic: Write Off/Charge Off Dashboard Friday, February 5th 3:00 – 3:30 PM ET Register View and register for additional… Read more »