With data collection for Online Banking Optics and Phone Optics, your credit union can have a more detailed analysis of your member base and the ways they are engaging with your organization. Best of all, these data collection options are FREE to activate for Data Warehouse users! Online Banking Optics Data Collection With Online Banking… Read more »
Register for Asterisk Intelligence Week at CU*Answers
Join the Asterisk Intelligence team for several educational events in April! Between Monday, April 25th and Wednesday, April 27th, we will be hosting on-site training. Then, on Thursday, April 28th, we will be hosting a series of webinars. During these courses, we will discuss data analytics, data management, and data warehousing solutions – some courses… Read more »
Mobile 6 is Here!
Mobile 6 introduces Widgets for faster access to the improved full account summary, card, and loan payment information. See What’s New! Join the beta for Mobile 6! MTG is looking for credit unions with at least 10 Apple and 10 Android staff testers who will be willing to go live to members following two weeks… Read more »
Make a Data Warehouse Part of Your Strategic Business Plan!
A data warehouse is a storage unit for containing otherwise disconnected or unavailable data in a common space for teams to use for pursuing data-driven decisions. The power of a data warehouse is the analysis potential it unlocks. Join Annalyn Hawkes, Business Intelligence Analyst with Asterisk Intelligence for an exploration of what a data warehouse… Read more »
Today’s Quick Tip for Managing Your Data Warehouse: Create Rules for Uploading & Share These Internally
We’ve collected questions that have come across the Asterisk Intelligence desk and have put together a series of tips for your organization to manage your Asterisk Intelligence Data Warehouse. Ongoing attention to data quality and established procedures can help avoid a messy or frustrating database down the road. Today’s Tip: create rules for uploading and… Read more »
Look Forward to AI*Engaged, Arriving in April!
Launching in April 2022, AI*Engaged is a brand new software application dedicated to the management of your Asterisk Intelligence Data Warehouse. AI*Engaged packages the tools for working with your warehouse into a simple workbench and expands beyond the sole concept of data storage to include built-in analysis tools designed to quickly find and draw useful… Read more »
Two for Tuesday with CEO Geoff Johnson – 03/22/2022
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Video of the Week: Using the Rate Estimator Tool
Using the Rate Estimator Tool The Rate Estimator tool can be used to help estimate an individual’s current loan rate at their financial institution, allowing you to offer them a better rate at your credit union. Need a quick way to show staff how they can use the Rate Estimator tool? Refer them to this… Read more »
Register for Asterisk Intelligence Week at CU*Answers
Join the Asterisk Intelligence team for several educational events in April! Between Monday, April 25th and Wednesday, April 27th, we will be hosting on-site training. Then, on Thursday, April 28th, we will be hosting a series of webinars. During these courses, we will discuss data analytics, data management, and data warehousing solutions – some courses… Read more »
Do You Have a New Teller or Member Service Representative?
Join the Client Services and Education Team as we explore a day in the life of a Teller/Member Service Representative. This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD. We will concentrate on the tools that help users answer various member inquiries relating to accounts… Read more »