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self-processing News

Two for Tuesday 

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Custom Services New Name 

Custom Services New Name

Learn All About the NEW Online Banking Secured Loan Application 

Learn All About the NEW Online Banking Secured Loan Application

The Lender*VP and IRSC teams invite you to join one of our upcoming webinars, as we dive into the NEW online banking Secured Loan Application! We will demo the app and walk you through the process of setting it up in CU*Publisher! Use the button below to register for one of the upcoming webinars. Register Now

Get the Most Out of CU*Forms 

Get the Most Out of CU*Forms

Imaging Solutions invites you to join our CU*Forms workshop series! Hosted weekly, these one-hour workshops are designed to help your credit union get the most out of CU*Form. Click the button below to register! Register Now

2026 Education Catalog 

2026 Education Catalog

Get your planners ready because there’s a wealth of training opportunities coming your way in 2026. You can click the button below to download a digital copy of the Education Catalog today!
Download Catalog

Pull Up a Seat for a Learning Café Session 

Pull Up a Seat for a Learning Café Session

Join Nadine Thomas, Client Services Account Executive, for the latest Learning Cafe session! Nadine will lead a discussion on A2A, with a look at transfer capabilities in CBX, It’s Me 247 online banking, BizLink 247 and more. Click the button below to register now.
Register Now

Join Us for a Dive into Administrator Features Available in TLC! 

Join Us for a Dive into Administrator Features Available in TLC!

If you or your team members have administrative privileges in TLC, we invite you to join an upcoming webinar for a dive into available features. This event will detail how to add and manage employee data, how to schedule courses and exams, as well as the process of running reports. Click the button below to register today! Register Today

New for 2026: The CU*Answers Quarterly Contests & Cooperative Campaigns 

New for 2026: The CU*Answers Quarterly Contests & Cooperative Campaigns

The CU*Answers Quarterly Contests and Cooperative Campaigns are Ready for 2026! You can place orders now for the 2026 Quarterly Contests and Cooperative Campaigns. Also new for 2026 is the CU*Answers Booster Pack! This pack contains 6 banners optimized for mobile 8.0 and online banking. Click the button below to learn more. Learn More

Take a Look at the CU*Answers University Courses for December! 

Take a Look at the CU*Answers University Courses for December!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in December! Learn More

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Video of the Week: Creating a Loan Account

Video of the Week: Creating a Loan Account

Creating a Loan Account Need a quick way to show your staff how they can create a loan account in CU*BASE?  Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!

Client NewsCU*Answers
Dec 26, 2023

Give Your Business Members the Convenience of Self-Service Options with BizLink 247 for Desktop and Mobile

Give Your Business Members the Convenience of Self-Service Options with BizLink 247 for Desktop and Mobile

With the new BizLink 247 your credit union now has the option for self-service access to make updates.  This includes updating marketing or advertisements and where they are linked to, updating widgets, updating navigation for where a feature is located and what it says, adding in your credit union logo and branding, as well as… Read more »

Client NewsCU*Answers
Dec 26, 2023

BizLink 247 – Designed for the Unique Needs of Business Members

BizLink 247 – Designed for the Unique Needs of Business Members

BizLink 247 is designed for the special needs of business members.  Alongside its companion PIB MLO, BizLink 247 allows business owners to have separate logins and individual permissions for each employee – these permissions can be granted either through CU*BASE (via a credit union employee) or PIB MLO (by the business owner/administrator). Once your order… Read more »

Client NewsCU*Answers
Dec 26, 2023

Join Us for a FREE Education Express Webinar!

Join Us for a FREE Education Express Webinar!

Wednesday, January 3rd 10:30 AM – 11:00 AM ET This Month’s Focus Review Year-End Tasks for January 2024 Year-end tasks for January are just around the corner!  During our upcoming Education Express session, Cindy Stevens will detail the tasks that your credit union will need to complete, including: Review Beginning-of-Year/Tax File Verification Reports (page 44… Read more »

Client NewsCU*AnswersEducation
Dec 28, 2023

Changes Coming to Client-Facing “FROM:” Addresses – Order a DKIM Signing Package by 1/8/24

Changes Coming to Client-Facing “FROM:” Addresses – Order a DKIM Signing Package by 1/8/24

If your credit union has received the associated email, it is because CU*Answers has determined that your client-facing CU*BASE “FROM:” address is currently NOT compliant with the new requirements from Google and Yahoo.  In order to become compliant, your credit union MUST purchase the DKIM signing package through the CNS store. Purchase a DKIM Signing… Read more »

Client NewsCore SoftwareCU*AnswersDocumentation
Jan 5, 2024

RTP Receive-Only Is Now Live! Join the Queue Today

RTP Receive-Only Is Now Live!  Join the Queue Today

We are excited to announce we are now live through Corporate One on the receive-only side of the RTP® network. Get in the queue today to connect your credit union to the RTP payment rail. Join the Queue What is RTP®? Created by The Clearing House in 2017, RTP® is a fast, efficient, and secure… Read more »

Cards & PaymentsClient NewsCU*Answers
Dec 27, 2023

Reminder: New Enhancements Available for CU Publisher Admins

Reminder: New Enhancements Available for CU Publisher Admins

Admins Get Enhancements! CU Publisher Admins can now create new CU Publisher users for their team.  Admins can even create other admins too! To access this new feature, simply log into CU Publisher and look for the purple Add User icon.  Enter your team member’s information, CU Publisher access, and Admin privilege, and a new email… Read more »

Client NewsCU*AnswersInternet Retailer Support Center
Dec 27, 2023

5300 Call Report: 4th Quarter Update

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS 5300 Call Report: 4th Quarter Update Before you start working on your 4th quarter Call Report in CU*BASE, be sure to check out the changes we’ve made since last quarter.  Don’t forget – you can start working on your Q423 Call Report any time after January 1, but be sure… Read more »

Client NewsCore SoftwareCU*AnswersDocumentation
Dec 27, 2023

Instant Card Issue: Allowing You to Assign Cards Faster & with Enhanced Security

Instant Card Issue: Allowing You to Assign Cards Faster & with Enhanced Security

Instant Card Issue is a great way for your credit union to provide an enhanced member experience by producing a card with a member selected PIN that is fully functional for ATM, Debit or Credit Card transactions while the member is in the branch.  Members do not need to wait for their card, security is… Read more »

Cards & PaymentsClient NewsCU*Answers
Dec 27, 2023

Tax Statements in Online Banking – Providing Convenience for Your Members!

Tax Statements in Online Banking – Providing Convenience for Your Members!

Let your members self-serve by accessing their tax forms from It’s Me 247 via desktop or their mobile phones, right alongside their account statements!  This means that your members will no longer need to contact you for lost or misplaced forms.  If they do, you can point them to online banking and give them a… Read more »

Client NewsCU*AnswersImaging Solutions
Dec 27, 2023
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FUEL Clients: Join Our Upcoming Roundtable Discussion!

FUEL Clients: Join Our Upcoming Roundtable Discussion!

Attention Lender*VP clients who utilize the FUEL Decision Model: we want to hear from you! Join Elliott Petty and Tom Heidenga for an upcoming roundtable event as they facilitate an open conversation on FUEL. Join your peers to share insights and voice questions relating to the FUEL Decision Model. Click the button below to register today! Register Today

1Click Autopilot

1Click Autopilot

Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
Learn More

In Case You Missed It…

In Case You Missed It…

Take a look back at some important topics from the first half of November 2025! View Topics

Shop Now at the CU*Answers Online Store.

GOLD Updates

The next GOLD updates are currently scheduled for:

Online/Partner CUs
26.05  May. 17, 2026 (Sunday)
Self Processing CUs
26.05  

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  • CBX Updates and Information: Additional Follow-up
  • New for 2026: The CU*Answers Quarterly Contests & Cooperative Campaigns
  • Take a Look at the CU*Answers University Courses for December!
  • Join Us for a Dive into Administrator Features Available in TLC!
  • 2025 Changes to Taxes on Car Loans – Eligibility Criteria & Updates from the IRS
  • 2025 Year-End Bulletin #2: The Guide is Ready!
  • Check Out the Lender*VP University Courses for December!
  • FUEL Clients: Join Our Upcoming Roundtable Discussion!
  • Here Comes the Next Collections Roundtable!
Join Us for a Dive into Administrator Features Available in TLC!

Join Us for a Dive into Administrator Features Available in TLC!

If you or your team members have administrative privileges in TLC, we invite you to join an upcoming webinar for a dive into available features. This event will detail how to add and manage employee data, how to schedule courses and exams, as well as the process of running reports. Click the button below to register today! Register Today

Learn All About the NEW Online Banking Secured Loan Application

Learn All About the NEW Online Banking Secured Loan Application

The Lender*VP and IRSC teams invite you to join one of our upcoming webinars, as we dive into the NEW online banking Secured Loan Application! We will demo the app and walk you through the process of setting it up in CU*Publisher! Use the button below to register for one of the upcoming webinars. Register Now

Take a Look at the CU*Answers University Courses for December!

Take a Look at the CU*Answers University Courses for December!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in December! Learn More

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