As of June 2022, there are open positions available with the Xtend Shared Branching Advisory Committee. If you would like to have the opportunity to sit on the Shared Branching Committee, please submit your resume and a cover letter to Kim Hall via email at kim@tricu.org, please include ‘Xtend SBC Resume’ in the subject line…. Read more »
Processing a Loan Request for a Non-Member Need a quick way to show your staff how they use CU*BASE to process a loan request for a non-member? Refer them to this video, which has been viewed 654 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Has your credit union recently reviewed your current users in AnswerBook? Has your credit union ensured all contact information is up-to-date? To obtain a list of your current users in AnswerBook, click below and submit a request to our CSR team today. Click Here to Get Started Looking to give new users an overview of… Read more »
Attention administrators: want to learn how to manage online learning opportunities for your employees? Or need a refresher on additional functionality available in the TLC 360 Learning Center? Join us on one of the following dates for a brief training webinar! Tuesday, July 12 2:00 PM – 2:30 PM ET Tuesday, August 16 2:00 PM… Read more »
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Join Us for a Roundtable Recap! Attend the Roundtable Recap to hear about hot topics that were discussed at the most recent Collections Roundtable on June 8th. Use the link below to register! Wednesday, June 22 3:00 PM – 4:00 PM ET Join the Webinar
Mobile 6 introduces Widgets for faster access to the improved full account summary, card, and loan payment information. See What’s New! Ready to order Mobile 6 for your credit union? Click the button below to visit the online store! Order Mobile 6 Today! Have any questions? Reach out to us at: irsc@cuanswers.com
With data collection for Online Banking Optics and Phone Optics, your credit union can have a more detailed analysis of your member base and the ways they are engaging with your organization. Best of all, these data collection options are FREE to activate for Data Warehouse users! Online Banking Optics Data Collection With Online Banking… Read more »
Curious about the rules and procedures for the software development process at CU*Answers? Check out our new PowerPoint presentation for an overview of the steps involved, project classifications, how projects are tracked and the teams that help shape these from initial concept to final implementation. Learn About the CU*Answers Software Development Life Cycle For a… Read more »
Attention credit unions currently using batch processing for member transactions: batch processing will be sunset by the end of the 2022 fiscal year. Your credit union will need to move to RDC IQ processing before September 30th. What are the benefits of moving to RDC IQ? RDC IQ offers an improved experience, as members do… Read more »
We’ve collected questions that have come across the Asterisk Intelligence desk and have put together a series of tips for your organization to manage your Asterisk Intelligence Data Warehouse. Ongoing attention to data quality and established procedures can help avoid a messy or frustrating database down the road. Today’s tip: go ahead and delete those… Read more »
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
Give your members financial flexibility by offering a skip a pay program! Clink the link below to hire Lender*VP to help build your automated program today!
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You can find the 2024 Cooperative Campaigns online now by going to the CU*Answers Marketing Store. Place your order today! Order Now
