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online News

Two for Tuesday 

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Pull Up a Seat for a Learning Café Session 

Pull Up a Seat for a Learning Café Session

Join Amber Jecks, Earnings Edge Account Services Manager, for the latest Learning Cafe session! Amber will discuss tips and tricks related to Investment Processing, including a look at Investment Subsidiary topics in Show Me the Steps.

Interested in learning more? Click the button below to register today! Register Now

Here Comes the Next Collections Roundtable! 

Here Comes the Next Collections Roundtable!

Join us for the FREE Collections Roundtable, an open forum discussion on collection laws, internal procedures, and CU*BASE processes. This quarter’s roundtable session will be hosted virtually. Join us for the third session of the 2025 Collections Roundtable Series – for whichever session you’d like, or both! Click the button below to sign up today. Register Today

Take a Look at the CU*Answers University Courses for September! 

Take a Look at the CU*Answers University Courses for September!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in September! Learn More

Lender*VP Invites You to Learn About REPAY Payment Solutions 

Lender*VP Invites You to Learn About REPAY Payment Solutions

REPAY is an innovative, full-service payment technology and processing provider for credit unions. Interested in learning more about REPAY as a solution for your members? Click the button below to register for our upcoming webinar! Register Today

CUaxis Credit Unions: Join Us for Our September Education Series 

CUaxis Credit Unions: Join Us for Our September Education Series

Attention CUaxis credit unions: CU*Answers will be hosting a special series of educational courses in September, where we will explore services and features available to your organization. These courses will be held between Monday, September 22nd and Friday, September 26th. Click the button below to register. Register Now

Learn All About Mortgage Servicing 

Learn All About Mortgage Servicing

Join the Lender*VP Team and the Xtend Mortgage Servicing Team for our upcoming webinar, as we highlight mortgage servicing solutions! Interested in learning more about how our teams can fast-track your financial institution to a stress-free mortgage servicing experience? Click the button below to register today! Register Today

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Video of the Week: Tips & Tricks for CU*BASE – Part 1: Copying Information

Video of the Week: Tips & Tricks for CU*BASE – Part 1: Copying Information

Tips & Tricks for CU*BASE – Part 1: Copying Information Need a quick way to show your staff how they can copy information in CU*BASE?  Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!

Client NewsCU*Answers
Sep 28, 2023

Abnormal Activity Monitoring for Transaction Patterns – Using The Tools You Own to Mitigate Risk

Abnormal Activity Monitoring for Transaction Patterns – Using The Tools You Own to Mitigate Risk

The FFIEC and CFPB are urging credit unions to identify and monitor high-risk activity amongst their member base.  The transaction pattern option within the Abnormal Activity Monitoring CU*BASE tool was designed to assist credit unions with meeting that requirement.  These patterns need to be configured specific to your credit union, as each credit union has… Read more »

AuditLinkClient NewsCU*Answers
Oct 3, 2023

Join us for a Conversation on Analytics Booth

Join us for a Conversation on Analytics Booth

You are invited to join us for a conversation on Analytics Booth! You will hear how credit union executives and managers can utilize the Alerts feature to maintain a better grasp of their business and avoid uncomfortable surprises in their operations. This Conversations on Analytics Booth session will also be a time to participate in platform… Read more »

Analytics BoothClient NewsConversations OnCU*Answers
Oct 12, 2023

Let Your Members Know About Inclement Weather Closings with Mobile Alerts, Powered by CU*Publisher

Let Your Members Know About Inclement Weather Closings with Mobile Alerts, Powered by CU*Publisher

Wouldn’t it be convenient to have the option to inform your members that specific branch locations will be closed due to inclement weather or power outages?  Look no further than Mobile Alerts!  Powered by CU*Publisher, this tool allows you to configure routine or one-time alerts for different platforms on both Android and iOS. If your… Read more »

Client NewsCU*AnswersInternet Retailer Support Center
Sep 28, 2023

Two for Tuesday with CEO Geoff Johnson – 10/10/2023

Two for Tuesday with CEO Geoff Johnson – 10/10/2023

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following.  Watch the video below to hear Geoff’s insight on this week’s topics.  

Client NewsCU*AnswersLeadershipTwo for Tuesdays
Oct 6, 2023

Have You Heard About CU Info?

Have You Heard About CU Info?

Have You Heard About CU Info? CU Info allows you to dynamically update your credit union’s information across CU*Publisher products like your Membership Opening sites (MAP/MOP), Mobile 6.0 and the upcoming Biz Mobile 1.0 and Micro Apps. What Info Can I Manage? In addition to managing the members of your CU*Publisher team, you can edit… Read more »

Client NewsCU*AnswersInternet Retailer Support Center
Sep 28, 2023

[The Pulse] HA Rollover Results Now Available

[The Pulse] HA Rollover Results Now Available

HA Rollover Results Now Available HA Rollover: September 17 – 20 Now available for your review is a summary of the recent CU*Answers HA (high availability) rollover event performed September 17th to 20th for the CU*BASE core processing environment.  In this report, you will find details about the exercise, including challenges observed, lessons learned, and… Read more »

Business ContinuityClient NewsCore SoftwareCU*Answers
Oct 9, 2023

Join Us for CEO Strategies Week 2023!

Join Us for CEO Strategies Week 2023!

Mark your calendars for CEO Strategies Week 2023!  This year’s event will take place November 7th and 8th at the Sheraton Grand Rapids Airport in Grand Rapids, Michigan.  Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the coming… Read more »

CEO StrategiesClient NewsCU*AnswersEvents
Oct 2, 2023

Video of the Week: CU*BASE GOLD First-Time Login – Part 3: Print Sessions

Video of the Week: CU*BASE GOLD First-Time Login – Part 3: Print Sessions

CU*BASE GOLD First-Time Login – Part 3: Print Sessions Need a quick way to show new employees how they can log in to print sessions in CU*BASE to print receipts and other documents?  Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!

Client NewsCU*Answers
Sep 28, 2023

CU*BASE 23.10 Release Updates

CU*BASE 23.10 Release Updates

ATTENTION ONLINE CREDIT UNIONS As a reminder, the 23.10 Release of CU*BASE GOLD will be deployed to Online and Site-Four credit unions this weekend, on October 8th. We will be posting any/all issues related to the 23.10 Release of CU*BASE on the CU*BASE Alerts page, compiled into a single alert post, which can be accessed… Read more »

Client NewsCore SoftwareCU*AnswersDocumentation
Sep 28, 2023
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Conversations On…

Conversations On…

A new way to interact with your CUSO and your peers.  This new series will take traditional focus groups to a whole new level. Learn More

1Click Autopilot

1Click Autopilot

Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
Learn More

Learn All About the New Auto Loan Application & Auto Loan Storefront

Learn All About the New Auto Loan Application & Auto Loan Storefront

The Lender*VP and IRSC teams invite you to join us for one of three upcoming webinars, as we dive into the NEW online banking Auto Loan Application and Auto Loan Storefront! You don’t want to miss out on this event – click the button below to register. Register Today

Shop Now at the CU*Answers Online Store.

GOLD Updates

The next GOLD updates are currently scheduled for:

Online/Partner CUs
25.10  Oct. 12, 2025 (Sunday)
Self Processing CUs
25.10  

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Two for Tuesday

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Take a Look at the CU*Answers University Courses for September!

Take a Look at the CU*Answers University Courses for September!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in September! Learn More

Here Comes the Next Collections Roundtable!

Here Comes the Next Collections Roundtable!

Join us for the FREE Collections Roundtable, an open forum discussion on collection laws, internal procedures, and CU*BASE processes. This quarter’s roundtable session will be hosted virtually. Join us for the third session of the 2025 Collections Roundtable Series – for whichever session you’d like, or both! Click the button below to sign up today. Register Today

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