Active Beta

What is “Active Beta”?

A Collaborative Beta Project for Credit Union Executives

Tools Currently in Active Beta

  • #1210:  Self Directed Data Floods
  • #1310:  Library Statistics Dashboard
  • #1315:  Why your Members Call
  • #1670:  Loan Productivity Analysis Dashboard

How can we get tools to your desk faster, especially tools which are better tested in a real-world environment than in a controlled laboratory?  Even more importantly, how can we tap the wealth of knowledge and experience held by your teams, to help us make better products for all our partner credit unions?

Welcome to Active Beta, our solution to increase speed to market on our most valuable toolkits, while engaging our cooperative Network for real-world testing, feedback, and vision.  For projects in Active Beta, we conduct a minimal amount of basic testing and quality assurance pre-release reducing our development time, getting tools in our Credit Union’s hands much quicker.  You’ll have a period of time to use and value from these dashboards with your live member data, providing comments and recommendations along the way.  Your feedback is much more than glitch reporting.  We rely on you to give us unique insights in how these tools can best integrate into your existing operations, maximizing value to the credit union, and ultimately transforming a tool into a valuable workhorse your teams will WANT to use each day.

What should I do differently when using an Active Beta Feature?

Staying alert, and thinking critically while using an Active Beta feature are both best practices we’d recommend that you implement.  CU*BASE is such a dynamic environment, where each credit union has slightly different vendor relationships, service providers, product and service configurations, and everything else which makes each credit union unique.  It would be virtually impossible to test functionality of each tool using each unique combination of vendor relationships and product and service configurations, effectively increasing our testing costs while reducing effectiveness. Most commonly, we see specific product or vendor compatibility issues being identified during our active beta periods.

Staying alert, and thinking critically of the data presented can help identify these potential short-comings in an active beta feature.  Should you notice any if these situations, or have any other comments or recommendations on an Active Beta tool we want to hear from you.  Please be sure to report all issues, comments, or recommendations you have on our Active Beta features so your feedback is heard and addressed.

How do I provide feedback on tools in Active Beta?

Use the Active Beta Improvement Submission Form to provide Active Beta feedback will ensure that your comments get routed to the Asterisk Intelligence team for research, review, and if needed escalation to programming.  We rely on these comments for the continued improvement on these features, as well as the eventual graduation out of Active Beta status.

Active Beta Improvement Submission Form

How long are tools kept in an Active Beta status?

Our goal is to graduate tools out of Active Beta within 6 months of the original release date.  However, graduation is dictated by confidence and functionality, not an arbitrary amount of time.  We review tool usage statistics on Active Beta features.  If after 6 months, we feel that usage and client feedback has not been sufficient to graduate the tool, additional time and efforts will be taken to increase tool usage and testing initiatives prior to graduating the tool out of Active Beta status.

Want to learn more about Active Beta?  Contact us at AI@cuanswers.com

Updated
October 16, 2019

Communicate Data Visually to Capture Your Audience’s Attention!

Communicate Data Visually to Capture Your Audience’s Attention!

Don’t forget –  Visual Analytics Tool (VAT) users now have the ability to copy a screenshot of certain data tables in CU*BASE!  These can be pasted into emails and documents, or shared and analyzed. Graphics and charts help your data to speak visually.  They also take time to build and refine.  This extraction method is… Read more »

Jul 12, 2019

Jump into a Dashboard Dive: Relationship Analysis

Jump into a Dashboard Dive: Relationship Analysis

Join the Asterisk Intelligence Team for a Dashboard Dive! Join the Asterisk Intelligence team as they review tool #752, the Relationship Analysis Dashboard.  Have you ever wondered how many members you have between the age of 18-25?  Or have you wanted to see a membership break down by age?  Learn how to use this dashboard… Read more »

Jul 11, 2019

Don’t Miss This Week’s Dashboard Dive: Loans Paid Ahead Dashboard

Don’t Miss This Week’s Dashboard Dive: Loans Paid Ahead Dashboard

Join the Asterisk Intelligence Team for a Dashboard Dive! Join the Asterisk Intelligence team as they review tool #479, the Loans Paid Ahead Dashboard.  Learn how to utilize this dashboard to identify loans which are being paid off ahead of schedule.  Analyze your portfolio by Loan Category, Purpose Code, or Security Code to see exactly… Read more »

Jul 8, 2019

Jump into a Dashboard Dive: Loans Paid Ahead Dashboard

Jump into a Dashboard Dive: Loans Paid Ahead Dashboard

Join the Asterisk Intelligence Team for a Dashboard Dive! Join the Asterisk Intelligence team as they review tool #479, the Loans Paid Ahead Dashboard.  Learn how to utilize this dashboard to identify loans which are being paid off ahead of schedule.  Analyze your portfolio by Loan Category, Purpose Code, or Security Code to see exactly… Read more »

Jul 3, 2019

Analytics Booth Static Pool Analysis Now Available!

Analytics Booth Static Pool Analysis Now Available!

The 19.06 release has been implemented – as we showed at the 2019 Leadership Conference, Static Pool Analysis and Peer Comparison features are now available in Analytics Booth!  Benchmark your operations against your peers and shed new light on your loan portfolio performance, brought to you by Asterisk Intelligence. Analytics Booth trends thousands of operational… Read more »

Jun 26, 2019

Analytics Booth updates dashboards to default to full screen with hidden filters

CU*Answers, 100% credit-union owned CUSO, recently released the 19.06 Analytics Booth update. One of the features within the release is the ability to break free of the screen size limitations within CU*BASE when viewing your dashboards. CU*Answers maximized the screen real estate in a few new ways. Now, when selecting a dashboard, the default display […]

Jun 26, 2019

Analytics Booth updates dashboards to default to full screen with hidden filters

CU*Answers, 100% credit-union owned CUSO, recently released the 19.06 Analytics Booth update. One of the features within the release is the ability to break free of the screen size limitations within CU*BASE when viewing your dashboards. CU*Answers maximized the screen real estate in a few new ways. Now, when selecting a dashboard, the default display […]

Jun 26, 2019

Webinar: Learn about Data Warehouses with Asterisk Intelligence

Webinar: Learn about Data Warehouses with Asterisk Intelligence

Join us for a webinar celebrating and exploring the brand-new solution – Data Warehouse.  A Data Warehouse for your credit union will expand your horizon for data analytics and will provide options for control over data retention schedules and storage of custom data within the core. Upload that Excel file you’ve been keeping to track… Read more »

Jun 24, 2019

Don’t Miss This Week’s Dashboard Dive: Money Movement Analysis Dashboard

Don’t Miss This Week’s Dashboard Dive: Money Movement Analysis Dashboard

Join the Asterisk Intelligence Team for a Dashboard Dive! Join the Asterisk Intelligence team as they review CU*BASE tool #536, the Money Movement Analysis dashboard.  Have you been looking for an easy way to identify large dollar transactions?  Whether your focus is on deposits, loans, or certificates, this dashboard can be used to identify the… Read more »

Jun 24, 2019

Jump into a Dashboard Dive: Money Movement Analysis Dashboard

Jump into a Dashboard Dive: Money Movement Analysis Dashboard

Join the Asterisk Intelligence Team for a Dashboard Dive! Join the Asterisk Intelligence team as they review CU*BASE tool #536, the Money Movement Analysis dashboard.  Have you been looking for an easy way to identify large dollar transactions?  Whether your focus is on deposits, loans, or certificates, this dashboard can be used to identify the… Read more »

Jun 20, 2019