Client News provides the information you need to stay current with what’s happening.
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Now Available: The 2026 Xtend Business Continuity Plan
The 2026 Xtend Business Continuity Plan is now available for review. This document is designed to equip and prepare Xtend and its partners for unplanned disruptions to business functions and processes. The Xtend Business Continuity Plan acts as a roadmap for continuing operations under adverse conditions, and is the primary tool used for preparedness training,… Read more »
Take a Look at the CU*Answers University Courses for February!
Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in February! Tuesday, February 3 Preparing for a Cybersecurity Incident Response 2:00 PM – 3:00 PM ET Register for Web Conference CU*Forms Programming Workshop 3:00… Read more »
Two for Tuesday with CEO Geoff Johnson – 1/20/2026
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics. Have a question for Geoff? Have a question for Geoff? We’re gathering questions for possible inclusion in future episodes of Two for Tuesday and… Read more »
The Latest Updates on Apple Pay Push Provisioning
We are continuing to learn more details about the new requirements made by Apple Pay (click here to view our prior announcement). We are hearing that card processors are working directly with Apple Pay regarding mandatory requirements like push provisioning, to see what a waiver and/or extension process will look like. However, even if your… Read more »
Get the Most Out of CU*Forms – Join One of Our Upcoming Workshops!
Imaging Solutions invites you to join our CU*Forms workshop series! Hosted weekly, these one-hour workshops are designed to help your credit union get the most out of programming forms, setting up FormFLOW and membership products, eSign workflows, and more! We’ll highlight helpful tips and tricks, and answer any questions you might have relating to CU*Forms. Click… Read more »
Here Comes the Next Collections Roundtable!
Get Ready for the Next Collections Roundtable! Join us for the FREE Collections Roundtable, an open forum discussion on collection laws, internal procedures, and CBX processes. Have any collection-related questions or topics you’d like to discuss? We welcome you to share these during the roundtable event! This quarter’s roundtable session will be hosted virtually. Join… Read more »
Reminder: Update to Check Image Display in CBX Arriving 1/26
Attention Credit Unions using the “View Check Images from Inquiry” button in CBX On Monday, January 26, we will be changing the application that displays the checks viewed from Inquiry in CBX. The same Native Receipts viewer that currently displays your member’s photo IDs will now display the checks as well. If you have any… Read more »
Meet AdvantageCIO – New Year, New Partnership!
The cybersecurity landscape is evolving on a near constant basis, with new threats emerging regularly. The impacts of these threats can lead to disruption of business, harm to your reputation, financial risk, or a combination of all three. AdvantageCIO has formed a new partnership with Damian Walters & Associates, LLC (DWA) to help credit unions evaluate their… Read more »
Update: Preparing for the New Western Production Environment
The following information applies only to credit unions who received the associated email. CU*Answers has established a migration plan for those credit unions who will be relocated to our new iSeries production environment. This includes clients located in the Mountain, Pacific, and Hawaii time zones. Your third-party vendors have been contacted and tested, and now… Read more »
In Case You Missed It – Early January 2026
Take a look back at some important topics from the first half of January 2026: December Owner’s View Monthly Recap Ready, Set, Go! Getting Started on Your 2026 Education Goals – Exercises for Success Meet AdvantageCIO – New Year, New Partnership! Join Us for Conversations On What’s Next for CBX! Your Credit Union Has Questions,… Read more »
2026 Education Catalog
Get your planners ready because there’s a wealth of training opportunities coming your way in 2026. You can click the button below to download a digital copy of the Education Catalog today!
Download Catalog
Join Us for the 2026 CU*Answers Leadership Conference!
Register for the 2026 CU*Answers Leadership Conference! Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves next. We look forward to seeing you at this unique event – connect with your peers for an energizing and inspiring week focused on our shared partnership! Register Now
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