Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
MACO – Keeping Your Log In Simple and Convenient!
Multiple Authentication Convenience Options (MACO) offers members the ability to authenticate into their membership from the mobile app using their fingerprint, PIN, voice, or facial recognition. Join the CU*Answers Internet Retailer Support Center in learning how your credit union can launch MACO as part of your CU*Answers mobile app! Join us for our upcoming webinar,… Read more »
Take a Look at February’s Featured AnswerBook Questions!
Check out the featured AnswerBook questions for the month of February: Question #1: How should I process loans on CU*BASE GOLD to comply with the Military Lending Act? Click Here to Learn More Question #2: Where can I see when specific tax file transmissions are completed? What is the best way for online… Read more »
Stay on Track for March 11!
Are You Ready? If you haven’t yet made your widget changes, time is growing short; be sure to reach out and get on your web developer’s schedule before it’s too late! Remember that on March 11, all Direct Login Widget 1.0 versions will be discontinued. Read More About Your Next Step In the Kitchen Don’t… Read more »
Managed OLLE
Want to use OLLE but need help? Engage Xtend! Content Creation Graphic Design Professional outbound lead follow-up using scripts approved and developed by both your team and ours Have us assist with all, or simply select the area we can assist you with. Contact Us Today!
11th Annual Video Contest
How are your members achieving the impossible every single day? Whether it is our employees or our members, how can we inspire people to step up and save our organizations? Sometimes we believe we know better than our members, but we have an army of motivated, passionate, and active owners who show up every day… Read more »
A New Electronic Payment Method Coming from CU*Answers and Payveris
For the past couple of months, CU*Answers and Payveris have been beta-testing a new behind-the-scenes electronic payment path that processes payments via a one-time-use “virtual card.” The new path is used for eligible payees such as mobile providers, telcos, cable and satellite TV companies, many utilities and some insurance companies. While the bill pay user… Read more »
Check Out Next Week’s Webinars, Featuring a Spotlight on the Xtension Contact Center!
Coming Up Next Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge. This month, we are spotlighting the Xtension Call Center team! Check out our spotlight webinar on the Call Center… Read more »
Don’t Forget! Enhanced Security coming to CU*Spy Reports!
Don’t Forget! These changes will be implemented on 3/13. Please be sure to test your connection (details below). If you are unable to confirm that we already have your IP address via the provided link, please visit What’s My IP or check with your IT staff, then contact the CU*Answers Help Desk and provide us… Read more »
Don’t Forget to Register for our 2018 Sales & Marketing Roundtable!
Sales and Marketing Reps! It’s time to mark your calendar for our semi-annual Sales and Marketing Roundtable at Xtend! We know you’re very busy, which is why we’re letting you know about this event in advance. RSVP below & provide topics for discussion! RSVP The Xtend Team Important Dates: What: Xtend Sales & Marketing Roundtable… Read more »
Video of the Week: Mobile App Basics
Need to give members a quick overview on how to use our credit union mobile banking app? Refer them to this new video! Play Video (NOTE: As always, before posting a video for members, be sure to view it to ensure features shown reflect those you have configured in mobile app.) Check out our entire collection… Read more »
We’re Excited to Announce a New eSign Experience for Your Members!
Imaging Solutions, in partnership with Mobile Technologies Group and eDOC Innovations, are pleased to announce a new eSign experience for your members! Starting Wednesday, May 27th, the following enhancements will be available as part of eDOCSignature both online and via… Learn More!
Celebrating 50 Years!
CU*Answers is celebrating its 50th year in business. We’re excited to hear from our past and present clients, partners, peers, and employees. Together, we want to share the many stories from CU*Answers’ legacy and celebrate the successes, growth, trials, laughter, and accomplishments of the organization since 1970.
CU*Answers 2020 Leadership Conference Goes Digital!
Videos are available now! Instead of our usual in-person event in downtown Grand Rapids, this year’s conference is being presented via a series of 3 video episodes.
