Client News provides the information you need to stay current with what’s happening.
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CEO Strategies Returns to Grand Rapids, MI – November 4th & 5th!
There’s still time to register for CEO Strategies 2025! This year’s event will take place Tuesday, November 4th and Wednesday, November 5th at the Sheraton Airport Hotel in Grand Rapids, Michigan. Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the coming… Read more »
Tips from Lender*VP: Recommendations for Credit Unions that Utilize 1Click Offers
For all 1Click Offer users in the network, Lender*VP would like to remind you of the following recommendations prior to sending out offers to members: Before you run your batch flood to your membership, it is important to run a test offer. This is done in a similar manner as defining your offer, but instead… Read more »
A Note from Lender*VP: Completion of Experian STS Cloud Migration
Attention Lender*VP clients who utilize Experian for credit reporting: We are aware of an email you may have received from Experian regarding the STS Cloud Migration. We have successfully migrated credit reporting over to their new server as of 9/1/2025, and there is no further action required of CU*Answers for this process. Please reach out to… Read more »
In Case You Missed It – Early October 2025
Take a look back at some important topics from the first half of October 2025: A Note from Network Services: Recently-Disclosed Vulnerabilities to Cisco Hardware/Services 2025 Changes to Taxes on Car Loans – Suggestions to Manage Qualifying Loans September Owner’s View Monthly Recap Ceasing Transactions per FinCEN Section 2313a Make the Most of Your Credit… Read more »
Check Out the New Resources Featured in this Edition of Documentation Digest!
Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to… Read more »
Join Us for a Conversation on Imaging – CU*Forms Lending
Join CU*Answers Imaging Solutions for a Conversation on CU*Forms – Lending Version! During this upcoming event, we will host a demo of CU*Forms Lending, which will be followed by an open discussion. We encourage attendees to share their thoughts and experiences on topics including: Features of CU*Forms and how your credit union is utilizing them…. Read more »
Two for Tuesday with CEO Geoff Johnson – 10/14/2025
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
CU*BASE 25.10 Release Updates
As a reminder, the CU*BASE GOLD 25.10 release will be deployed to Online, Self-Processing and Site-Four credit unions this weekend, on October 12th. We will be posting any/all issues related to the 25.10 release on the Alerts page, compiled into a single alert post, which can be accessed via the button below. We will not be… Read more »
Reminder: Upgrade for Native Receipts – Must be Completed for 25.10 Release
THIS ANNOUNCEMENT APPLIES TO CU*SPY IMAGE CREDIT UNIONS ONLY With the 25.10 release, we are deploying a new version of Native Receipts to support photo ID viewing and document scanning for Online CU*Spy Credit Unions. Click here to learn more about features included in the 25.10 Imaging Solutions release. To help make sure this transition goes… Read more »
CU*Answers Network Services Expands Microsoft 365 Cloud Services
CU*Answers Network Services is proud to announce we are expanding our Microsoft 365 and Azure product management services, which will allow our clients to leverage more features and functions of Microsoft licensing as well as virtual server cloud hosting. We recognize that some clients may be best served by using cloud services for their business… Read more »
Get the Most Out of CU*Forms
Imaging Solutions invites you to join our CU*Forms workshop series! Hosted weekly, these one-hour workshops are designed to help your credit union get the most out of CU*Form. Click the button below to register! Register Now
2026 Education Catalog
Get your planners ready because there’s a wealth of training opportunities coming your way in 2026. You can click the button below to download a digital copy of the Education Catalog today!
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