Client News provides the information you need to stay current with what’s happening.
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In Case You Missed It – Early March 2024
Take a look back at some important topics from the first half of March 2024: Get Ready! The 2024 CU*Answers Leadership Conference is Coming! Round out Leadership Week with a Golf Outing! Learn All About AnswerBook with These 9 Videos! Communicate New Branch Locations, Holiday Hours and More with Mobile Alerts! Conversations On Online Member… Read more »
Create and Maintain Your Own MOP Sites with MOP Manager
Have you heard about MOP Manager? This self-service option grants your credit union the ability to create your own credit union MOP sites, as well as the option to update any existing MOP sites that you may already be operating. MOP Manager also gives you the ability to make edits to homepage promotions, eligibility page,… Read more »
Join Us for a Conversation on Plastics: MAP Vendor
From fraud mitigation to mandates, batch maintenance to digital issuance, vendor consolidations, and everywhere in between, Conversations on Plastics is another avenue that allows SettleMINT EFT to explore the complex and exciting world of ATM, debit, and credit cards! Register for our upcoming Conversations on Plastics for a discussion on Member Access Processing (MAP)! Join… Read more »
Join Us for a Conversation On Instant Payments
The industry is abuzz about “instant payments” and the new RTP® and FedNow® Service payment rails, and we’re all learning as we go! Join our upcoming Conversation On Instant Payments to see what your peers are doing, and help us as we explore how the CUSO can build the tools you need to take advantage… Read more »
Need to Clean Up Your AnswerBook Contacts?
Has your credit union recently reviewed your current users in AnswerBook? Has your credit union ensured all contact information is up-to-date? To obtain a list of your current users in AnswerBook, click below and submit a request to our CSR team today. Click Here to Get Started Looking to give new users an overview of… Read more »
Prevent Fraud with Positive Pay for Your Business Members
If your credit union works with business memberships, the Positive Pay toolkit is great resource to help prevent fraudulent activity from posting to business member’s checking account. An online tool accessible through BizLink 247, Positive Pay allows business members to upload checks they have written, or to manually enter the checks they have written. Any… Read more »
Join Us for a Conversation on Interactive Teller Machines
What’s going on with ITM vendors? What interfaces are in production today and what’s being built? How do you get started? Join the conversation and add your voice to what is happening in the world of teller technology alternatives. Join CU*Answers Imaging Solutions for a Conversation on Interactive Teller Machines! Let’s chat about upcoming features,… Read more »
Haven’t Activated Multi-Factor Authentication for Online Banking Yet?
If your credit union has not yet activated Multi-Factor Authentication (MFA) for It’s Me 247 online banking, we encourage you to utilize this option! MFA gives your credit union and your members greater protection against bad actors who might try and access financial information. Your credit union can take advantage of the following: MFA for… Read more »
Pull Up a Seat for a Learning Café Session
Join Kasey Olchowski, Manager of Client Services and Education, for this month’s Learning Café session! The NCUA examination tool AIRES (Automated Integrated Regulatory Examination System) attempts to standardize an approach to data. The system creates files that can be reviewed online and will later be used for download to the examiner’s PC from a CU*BASE… Read more »
Reminder: HA Rollback This Weekend
This is a reminder of the high-availability rollback event that will be occurring this weekend. The rollback process will begin Sunday, March 17th at 3:00 AM ET. During this time, there will be a period of approximately 60 to 90 minutes that will include an interruption to the following services: CU*BASE/GOLD, CU*Talk audio response and… Read more »
TWO Events Coming Up With Lender*VP!
Based on feedback from our previous Conversation on Loan Application Withdrawals event, we have scheduled two follow-up events that will focus on underwriting codes and loan reports. We invite you to join us this May and June to learn more about these topics! Click the button below to register today. Register Today
Two for Tuesday
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
Authenticate Your Member with MemberPass
MemberPass is a great way to verify members that have cell phones during your member support calls.
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