Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
Make the Most of Your Credit Union’s Initiatives with Strategic Release Management!
You’ve spent weeks reviewing CBX Release documentation and your staff has attended CU*Answers Release Training web conferences. Now it’s time to put all you have learned into action! CBX Strategic Release Management is a service which equips credit union executives and managers with strategic and meaningful approaches for the utilization of technology associated with major… Read more »
CUaxis Credit Unions: Join Us for Our August Education Series!
Attention CUaxis credit unions: CU*Answers will be hosting a special series of educational courses in August, where we will explore services and features available to your organization. These courses will be held between Monday, August 17th and Thursday, August 20th. Below is a list of all sessions we will be hosting during CUaxis University Week…. Read more »
Enhancements to Interest-Only Loans Coming Soon – What You Need to Know
We are excited to share Enhancements to Interest-Only Loans coming soon! Project #63501 will add new configurable options for interest-only loans, as well as corrections to certain behaviors for these loan types. This project is currently targeted for July 14th. Additional details on this project are listed below. If you have any questions, please reach… Read more »
Your Credit Union Has Questions, Our Teams are Here to Help!
At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs. When you don’t know exactly who to contact, we recommend that you get started by reaching out to either the Client Services Team or the Network Services Team. The Client… Read more »
Enhancements to Interest-Only Loans Coming Soon – What You Need to Know
We are excited to share Enhancements to Interest-Only Loans coming soon! Project #63501 will add new configurable options for interest-only loans, as well as corrections to certain behaviors for these loan types. This project is currently targeted for July 14th. Additional details on this project are listed below. If you have any questions, please reach… Read more »
Coming in October: Vehicle Valuation Price Increase
Attention CU*Answers clients: effective October 1st, 2026, pricing for J.D. Power Vehicle Valuations will be increasing. The monthly cost will increase from $66.50 per month to $73.00 per month, while valuation costs will increase from $0.26 per valuation to $0.29 per valuation. These price increases will apply to all clients using the service, including current… Read more »
Lender*VP and EDGE Invite You to an In-Person Lunch & Learn Event in Grand Rapids!
Join Lender*VP and our partners at EDGE for a Lunch & Learn event hosted at CU*Answers’ Grand Rapids headquarters! This in-person event is designed for credit union leaders and teams focused on lending, credit risk and member analytics. Rather than a traditional product demo, we’ll focus on practical use cases, peer discussion, and the evolving cashflow… Read more »
Learn All About the New 1Click Relationship Offers – Join Us for a Demo!
Join the Lender*VP team for a demo of the newly released 1Click Relationship Offers! Learn how you can push 1Click Offers to your members based on their relationship to the credit union using CLR Path. We’ll offer a look at examples in the CLR Path Program and go through the internal process of launching these offers,… Read more »
In Case You Missed It – Late June 2026
Take a look back at some important topics from the second half of June 2026: Lending Communications are Easier Than Ever with CU*Chat! 2026 Education Spotlight – Standard Teller Techniques Tips from Lender*VP: Recommendations for Credit Unions that Utilize 1Click Offers AuditLink Invites You to Join a Conversation on Fraud! 2026 Education Spotlight – Head… Read more »
ProDOC Sunsetting in October – Resources for Transitioning to CU*Forms
ProDOC will be sunsetting in October 2026. To ensure a smooth, uninterrupted experience, all credit unions currently using ProDOC will need to transition to CU*Forms prior to that date. We understand that a change like this requires planning, and we are committed to making the move as seamless as possible. We encourage you to begin… Read more »
Join Us for CEO Strategies 2026
Have you signed up for CEO Strategies 2026? This year’s event will be hosted in Las Vegas, NV on Tuesday, November 3rd and Wednesday, November 4th. Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the coming year. Use the button below to register now. Register Now
Join Us for a Free Custom Training Edition Demo!
CTE is an alternative to the shared simulated training environment (Bedrock Community CU), currently used by all CU*Answers online clients. CTE gives your team a safe place to practice CBX tools, learn new skills and more, without potential harm to your live member data. Join our upcoming webinar to learn more – we’re saving you a seat! Use the button below to register now. Register Now
Take a Look at the CU*Answers University Courses for September!
Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in August! Use the button below to check them out now. Learn More
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