Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
Fiserv OS Upgrade and Disaster Recovery Exercise for June 2026
Attention Fiserv clients using STAR® Northeast Debit Processing: Fiserv will be performing an OS upgrade associated with switch and processing services in the Omaha, Nebraska and the Chandler, Arizona data centers. Additionally, during this period, Fiserv will be conducting a business disaster recovery exercise. Please note that this will only affect Fiserv clients who are currently utilizing… Read more »
Check Out the Latest Project Deployments
While our Spring and Fall releases deliver major enhancements, our Tuesday minor releases provide ongoing improvements, fixes, and smaller feature enhancements throughout the year. The following documentation details the June 23rd, 2026 updates, along with tool and programming changes. View Release Notes
Check Out the New Resources Featured in this Edition of Documentation Digest!
Documentation Digest is your go-to knowledge base for questions relating to software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to share… Read more »
Two for Tuesday with CEO Geoff Johnson – 6/23/2026
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics. Have a question for Geoff? Have a question for Geoff? We’re gathering questions for possible inclusion in future episodes of Two for Tuesday and… Read more »
Learn All About Updates Coming Soon to Interest-Only Loans!
Does your credit union offer Interest-Only Loans through CBX? Join our upcoming webinar as we discuss enhancements to Interest-Only Loans that will be rolling out later this summer! We’ll detail the changes that are being implemented and how your credit union should prepare for these enhancements. Click the button below to register! Wednesday, June 24th 3:00… Read more »
Arriving 6/23: Project to Allow 360 Mortgage Loans to be Sent in MessagePay Loan File
Attention MessagePay clients: Tomorrow, June 23rd, we will be deploying Project #68047. Following this deployment, 360 mortgages will now be included in the data that is sent to MessagePay, meaning your members will now see those loan types to make payments on. This update will be reflected for members beginning Wednesday, June 24th. Please note:… Read more »
Learn All About the New 1Click Relationship Offers – Join Us for a Demo!
Join the Lender*VP team for a demo of the newly released 1Click Relationship Offers! Learn how you can push 1Click Offers to your members based on their relationship to the credit union using CLR Path. We’ll offer a look at examples in the CLR Path Program and go through the internal process of launching these offers,… Read more »
Important Reminders for HELOC Contract Variable Rate Changes in July
As a reminder, HELOC Contract Variable Rates will need to be updated prior to Wednesday, July 1st. Ahead of this rate change, we would like to remind your credit union of a few key items. We have put together a document, linked below, which covers important items related to the rate changes. This include topics such as:… Read more »
An Important Update on the SWIVEL Project
***This announcement applies to credit unions who received the associated email.*** Time for another quick update about milestones in the project to shift former Magic-Wrighter products to SWIVEL resources. (See our previous update sent in April.) If you have signed a contract to continue with SWIVEL services: Migrations from LoanPay Xpress (either standalone from your website and/or… Read more »
Learn All About Updates Coming Soon to Interest-Only Loans!
Does your credit union offer Interest-Only Loans through CBX? Join our upcoming webinar as we discuss enhancements to Interest-Only Loans that will be rolling out later this summer! We’ll detail the changes that are being implemented and how your credit union should prepare for these enhancements. Click the button below to register! Wednesday, June 24th 3:00… Read more »
Join Us for a Free Custom Training Edition Demo!
CTE is an alternative to the shared simulated training environment (Bedrock Community CU), currently used by all CU*Answers online clients. CTE gives your team a safe place to practice CBX tools, learn new skills and more, without potential harm to your live member data. Join our upcoming webinar to learn more – we’re saving you a seat! Use the button below to register now. Register Now
Standard Teller Techniques
During our Standard Teller Techniques course, we’ll take a detailed look at the functions available in the core which assist staff in delivering superior service to members using teller functions. This course uses service examples and tips that allow users to work with almost any member request without leaving the teller processing area. To learn more and begin your registration, please use the button below. Register Today
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