Client News provides the information you need to stay current with what’s happening.
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Leadership 2023 Recap: Check Out All the Hot Topics from This Year’s Event!
If you missed the 2023 CU*Answers Leadership Conference or want a convenient way to review materials discussed at this year’s event, we’ve got you covered! Take a look the many hot topics discussed at this year’s event, including: Spanish localization available in It’s Me 247 online banking The convenience of CU*Forms CU*BASE/Ascensus integration Train stops… Read more »
Don’t Forget – Arriving Soon: Phone Number Database Changes for Third Party Vendors
On Tuesday, August 22, we will implement a change for select third party vendors to begin sending phone number data from the MASTPH phone number database instead of the MASTER and MASTRL databases (learn more about the phone number database differences here). We will now send the following information from the MASTPH database when transmitting… Read more »
In Case You Missed It – Early August 2023
Take a look back at some important topics from the first half of August 2023: Have You Taken Advantage of these Features in Mobile Manager? Leadership 2023 Recap: SavvyMoney Tier II Integration [The Pulse] 2023 Business Continuity Plan (mid-year revision) Now Available July Owner’s View Monthly Recap How Do I Add or Remove CU*BASE Security… Read more »
Join Network Services for our October Boot Camp!
Join us October 11th and 12th for a two-day boot camp! This is an opportunity for your credit union IT members build their knowledge of core product deployment and support. Please note: seating for this event is limited – if you are interested in attending, we encourage you to sign up soon! One of our… Read more »
Two for Tuesday with CEO Geoff Johnson – 8/15/2023
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
License Verification Tool is Now Available with MOP 3.0!
Add the new license verification tool into your credit union’s MAP or MOP site! With this service members will be asked to take a selfie, as well as an image of the front and back of their driver’s license that will be submitted for verification – this is a fraud deterrence tool that can be… Read more »
Collections Roundtable Recap
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Join Us for a Roundtable Recap! Attend the Roundtable Recap to hear about hot topics that were discussed at the most recent Collections Roundtable on August 8th. Use the link below to register! Tuesday, August 22 3:00 PM – 4:00 PM ET Join the Webinar Interested in joining… Read more »
Leadership 2023 Recap: Train Stops for Mobile 7.0
If you missed the 2023 CU*Answers Leadership Conference or want a convenient way to review materials discussed at this year’s event, we’ve got you covered! Today’s hot topic comes from the Mobile Technologies Group! As we move ahead to Mobile 7.0, there are several ‘train stops’ along the way that will see the implementation of… Read more »
Video of the Week: Formatting a Report Using Report Builder
Formatting a Report Using Report Builder Need a quick way to show your staff how they can format data for reports created using the CU*BASE Report Builder Tool? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Conversations On Education: Exercises for Success – Lending
Join us for a conversation on Education! Designed especially for credit union education coordinators and trainers, this group discusses topics such as how to set up an education plan and calendar, best practice techniques for training new employees and keeping existing employee skills up to date, and how to take advantage of all the resources… Read more »
Get Registered for CU*Answers University Week!
CU*Answers University Week is coming July 21 – 24! Register for our most timely and relevant courses condensed into one week – each course is FREE to attend! Click the button below to get started. Learn More
Join Us for a Series of Educational Events in July!
The CU*Answers Education Team invites you to join us for a series of events coming in July! These popular half-day training events usually begin around 1:00 PM ET, which isn’t always easy for our credit union partners located in the western region. This summer, we’re presenting options that we hope will be more convenient for your staff. Click the buttons below to register for any/all events that you and your staff wish to attend! Click the button below to learn more. Learn More
Lender*VP Invites You to Learn All About Rise Loan Payment Solutions
Rise is a loan payment collection module which gives members the convenience of paying loans with any device, using Visa, Mastercard or ACH. Interested in utilizing Rise as a loan payment solution for your organization? Click below to register for an upcoming webinar, where we will offer a detailed look at Rise! Register Now
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