Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
Need to Clean Up Your AnswerBook Contacts?
Has your credit union recently reviewed your current users in AnswerBook? Has your credit union ensured all contact information is up-to-date? To obtain a list of your current users in AnswerBook, click below and submit a request to our CSR team today. Click Here to Get Started Looking to give new users an overview of… Read more »
BizLink 247 – Designed for the Unique Needs of Business Members
BizLink 247 is designed for the special needs of business members. Alongside its companion PIB MLO, BizLink 247 allows business owners to have separate logins and individual permissions for each employee – these permissions can be granted either through CU*BASE (via a credit union employee) or PIB MLO (by the business owner/administrator). Once your order… Read more »
Support Your Monthly Marketing Needs with CU*Answers Cooperative Campaigns!
Monthly Marketing Collateral! CU*Answers Cooperative Campaigns offers monthly marketing materials in a variety of sizes, available at any time! You can bundle and save or pick and choose the designs that fit your needs – our Cooperative Campaigns are designed to be flexible. See something you like, but can’t find it in the size you… Read more »
A Reminder About LOS Improvements: Impact to Credit Cards and Lines of Credit
As a reminder, the Online LOS Improvements Phase 1 project affects all online credit card users, regardless of your LOS, and anyone who uses % for payment for their LOCs. Before this project went in on January 28th, 2024, the review date and maturity date for both credit cards and LOCs were being set according to… Read more »
Let Your Members Know About Inclement Weather Closings with Mobile Alerts, Powered by CU*Publisher
Wouldn’t it be convenient to have the option to inform your members that specific branch locations will be closed due to inclement weather or power outages? Look no further than Mobile Alerts! Powered by CU*Publisher, this tool allows you to configure routine or one-time alerts for different platforms on both Android and iOS. If your… Read more »
Reminder: The AB_24.06 Analytics Booth Release Arrives June 16th
The Asterisk Intelligence Team is excited to present the AB_24.06 Analytics Booth Release, arriving to Analytics Booth subscribers on Sunday, June 16th! This release features: New Trends Data Points Brand-New Ratios Feature Enhanced Alerts Capabilities And more! View the Release Summary Learn More About the Analytics Booth Release Join the Asterisk Intelligence Team for a… Read more »
Have You Signed Up for the Q3 and Q4 CU*Answers Quarterly Contests?
CU*Answers Quarterly Contests Have you signed up for the CU*Answers Quarterly Contests? Our Quarterly Contests are FREE to participate in, with the option to purchase the prize and guarantee a winner from your Credit Union. There is still time to sign up for Q3 and Q4 and give your members the opportunity to win fun… Read more »
New Configuration Now Available – Waiving NSF/ANR Fees for ACH ‘Retry’ Items
As of Monday, June 10th, we have deployed a new configuration which allows your credit union to waive NSF/ANR Fees for ACH ‘retry’ items. This includes a configuration flag that your credit union can set, should your credit union wish to waive these fees. For more information on this configuration, click here to view our… Read more »
Arriving 6/18: Update for Collateral Records & Impact to Third-Party LOS Users
On Tuesday, June 18th, we will be deploying a project for third-party loan origination systems that build collateral records to populate the title tracking field with the default assigned to the collateral type. For third-party LOS users only: The project affects all third-party LOS users for both current and future collateral records. This project will… Read more »
Check Out the New Resources Featured in this Edition of Documentation Digest!
Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to… Read more »
Two for Tuesday
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
Get Ready for the Next Collections Roundtable
Join us for the FREE Collections Roundtable, an open forum discussion on collection laws, internal procedures, and CBX processes. This quarter’s roundtable session will be hosted virtually. Click the button below to register now! Register Now
Learn All About the NEW Online Banking Unsecured Loan Application & Storefront
The Lender*VP and IRSC teams invite you to join us for an upcoming webinar as we dive into the NEW online banking Unsecured Loan Application and Storefront! Click the button below to learn more and register. Learn More
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