Client News provides the information you need to stay current with what’s happening.
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Give Your Business Members the Convenience of Self-Service Options with BizLink 247 for Desktop and Mobile
With the new BizLink 247 your credit union now has the option for self-service access to make updates. This includes updating marketing or advertisements and where they are linked to, updating widgets, updating navigation for where a feature is located and what it says, adding in your credit union logo and branding, as well as… Read more »
Arriving 5/6: Update to 1Click Loan Offers to Include Fee When Calculating Modified APR
Attention credit unions that offer 1Click Loans: Project #60719, which features an enhancement to include the fee when calculating modified APR for 1Click Offers, will be deployed to online and Site-Four credit unions on Tuesday, May 6th. If you intend to launch a 1Click campaign on or after May 6th and you plan on charging a… Read more »
Do You Have a New Member Service Representative?
Join the Client Services and Education Team as we explore a day in the life of a Member Service Representative. This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD. We will concentrate on the tools that help users answer various member inquiries relating to accounts… Read more »
Join Us for the 2025 CU*Answers Leadership Conference!
Register for the 2025 CU*Answers Leadership Conference! Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves next. We look forward to seeing you at this unique event – connect with your peers for an energizing and inspiring week focused on our… Read more »
Arriving 5/6: Update to 1Click Loan Offers to Include Fee When Calculating Modified APR
Attention credit unions that offer 1Click Loans: Project #60719, which features an enhancement to include the fee when calculating modified APR for 1Click Offers, will be deployed to online and Site-Four credit unions on Tuesday, May 6th. If you intend to launch a 1Click campaign on or after May 6th and you plan on charging a… Read more »
Grow Involvement from Your Members with Election Management Services!
Is your credit union contemplating your options for managing board member elections? The Earnings Edge team is here to help. Our Election Management Services can help grow involvement from your members, and provide your credit union perspective on ways that you can design and manage election campaigns. Available options include: Consulting to determine whether your credit… Read more »
There’s Still Time to Register for the CUaxis April/May Education Series!
Attention CUaxis credit unions: between late April and early May, CU*Answers will be hosting a special series of educational courses, during which we will explore services and features available to your organization. These courses will be held between Monday, April 28th and Friday, May 2nd. We invite you to use the links below to register… Read more »
Get Ready for an Online Banking EULA System Update
On Tuesday, April 29th at 7:00 AM ET, we will be implementing an updated online banking end-user license agreement (EULA) system, which will require all members to re-accept the agreement in order to log into online banking. What’s Changing with the EULA Update? Please note: the content of the EULA will NOT be changing with… Read more »
Prevent Fraud with Positive Pay for Your Business Members
If your credit union works with business memberships, the Positive Pay toolkit is great resource to help prevent fraudulent activity from posting to business member’s checking account. An online tool accessible through BizLink 247, Positive Pay allows business members to upload checks they have written, or to manually enter the checks they have written. Any… Read more »
Lender*VP and Xtend are Here to Help with Mortgage Servicing & Escrow Processing
Did you know that Lender*VP offers mortgage servicing and escrow processing services in collaboration with the Xtend Mortgage Servicing team? Let us put our team of experts to work for you! We make it easy for you by providing the following services: Escrow Processing Pay escrow bills Run annual escrow analysis Reporting on bills becoming… Read more »
Join Us for a Dive into Administrator Features Available in TLC
If you or your team members have administrative privileges in TLC, we invite you to join an upcoming webinar for a dive into available features. This event will detail how to add and manage employee data, how to schedule courses and exams, as well as the process of running reports. Want to learn more about these features? Click the button below to register today! Register Now
Standard Teller Techniques
During our Standard Teller Techniques course, we’ll take a detailed look at the functions available in the core which assist staff in delivering superior service to members using teller functions. This course uses service examples and tips that allow users to work with almost any member request without leaving the teller processing area. To learn more and begin your registration, please use the button below. Register Today
Two for Tuesday
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
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