Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
Join Us for a Conversation On Instant Payments
The industry is abuzz about “instant payments” and the new RTP® and FedNow® Service payment rails, and we’re all learning as we go! Join us for another conversation about our projects around instant payments, including: An update on our project to allow CUs jump on the payment rail to receive funds via the FedNow® Service. Conversations about other instant… Read more »
Communicate New Branch Locations, Holiday Hours and More with Mobile Alerts!
With Mobile Alerts as a self-service option, you can manage all the important communications for your mobile app users. Content for Mobile Alerts can include marketing promos, new branch locations, holiday hours, annual meeting dates and community events, to name a few. The Mobile Alerts option allows for recurring alerts – you can choose whether… Read more »
Join Us for the 2025 CU*Answers Leadership Conference!
Register for the 2025 CU*Answers Leadership Conference! Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves next. We look forward to seeing you at this unique event – connect with your peers for an energizing and inspiring week focused on our… Read more »
There’s Still Time to Register for the CUaxis April/May Education Series!
Attention CUaxis credit unions: between late April and early May, CU*Answers will be hosting a special series of educational courses, during which we will explore services and features available to your organization. These courses will be held between Monday, April 28th and Friday, May 2nd. We invite you to use the links below to register… Read more »
Earnings Edge Presents: Bonus Dividend/Loan Interest Rebate Management
Thinking of rewarding members with a bonus dividend or Loan interest Rebate? We can assist with your Bonus Dividend/Interest Rebate program. If you are interested in starting up a new bonus/rebate program, looking to enhance an existing program or curious to learn what this product is all about, Earnings Edge is ready to assist! Earnings Edge… Read more »
BizLink 247 – Designed for the Unique Needs of Business Members
BizLink 247 is designed for the special needs of business members. Alongside its companion PIB MLO, BizLink 247 allows business owners to have separate logins and individual permissions for each employee – these permissions can be granted either through CU*BASE (via a credit union employee) or PIB MLO (by the business owner/administrator). Once your order… Read more »
Recommendations from Lender*VP – Document Retention for Denied Applications
What is your credit union’s current retention plan for documents relating to denied applications? Lender*VP has recommendations for your credit union, as detailed below. Lender*VP recommends that any/all relevant documentation and information that is used to deny loan applications should be saved by your credit union for a period of at least 25 months. Relevant… Read more »
Get Ready for an Online Banking EULA System Update
On Tuesday, April 22, 2025, we will be implementing an updated online banking end-user license agreement (EULA) system, requiring ALL members to re-accept the agreement in order to log into online banking. What’s Changing? Please note: the content of the EULA will NOT be changing with this update. This system update will allow us to… Read more »
Important Details: Update to CU*Answers Mobile App Coming Next Week
Early next week, CU*Answers will be submitting a mass update for the mobile app on both iOS and Google platforms. If your credit union receives any correspondence from Apple or Google which indicates a rejection or an issue with the update, it is critical that this correspondence be immediately forwarded to irsc@cuanswers.com.
CUaxis Credit Unions: Join Us for Our April/May Education Series!
Attention CUaxis credit unions: between late April and early May, CU*Answers will be hosting a special series of educational courses, during which we will explore services and features available to your organization. These courses will be held between Monday, April 28th and Friday, May 2nd. We invite you to use the links below to register… Read more »
Join Us for CEO Strategies 2026
Have you signed up for CEO Strategies 2026? This year’s event will be hosted in Las Vegas, NV on Tuesday, November 3rd and Wednesday, November 4th. Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the coming year. Use the button below to register now. Register Now
Two for Tuesday
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
Get Ready for the Next Collections Roundtable
Join us for the FREE Collections Roundtable, an open forum discussion on collection laws, internal procedures, and CBX processes. This quarter’s event will be hosted virtually. Use the button below to sign up for one of the sessions (or both!). Register Now
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