Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
Educational Events for July – Member Services Training Day
The CU*Answers Education Team will be hosting a series of educational events throughout July! These popular half-day training events typically begin around 1:00 PM ET, which isn’t always easy for our credit union partners located in the western region. Because of this, we’re offering sessions later in the day that we hope will be more convenient… Read more »
CBX Updates and Information
CTRs and National Shared Branching Now Available in Teller! You may now use CBX as your default tool for National Shared Branching transactions and CTRs in both standard teller and Xpress Teller. We’re excited to have completed these goals in CBX. Keeping Up with Alpha Updates In case you haven’t visited yet, you can review… Read more »
Make the Most of Your Credit Union’s Initiatives with Strategic Release Management!
You’ve spent weeks reviewing CU*BASE Release documentation and your staff has attended CU*Answers Release Training web conferences. Now it’s time to put all you have learned into action! CU*BASE Strategic Release Management is a service which equips credit union executives and managers with strategic and meaningful approaches for the utilization of technology associated with major… Read more »
Mobile 8 Update Rolls Out This Week
Just a reminder – Mobile 8 updates begin rolling out this week for all credit unions using our mobile app. Apple and Google approvals typically take 2-3 days, but times can vary. Your members will automatically see the update once it’s live, with no disruptions to their banking experience. Enable Dark Mode in CUP by… Read more »
Now Available: Self-Audit Guidebook for RTP Participants
The Clearing House has announced that all credit unions participating in RTP© must complete an annual audit. Now available on the CU*Answers Cards and Payments webpage, the Real Time Payments© (RTP) Self-Audit Reference Guidebook provides detailed steps on this auditing process. The guidebook can be downloaded at your convenience by clicking here. For more details on the process of connecting… Read more »
Check Out the July 2025 Edition of the Innovation Center Newsletter!
The July 2025 edition of the Innovation in Vegas Newsletter is here! Read up on events that were recently hosted at the Innovation Center, as well as upcoming events later this summer. Learn about the spaces and solutions available, including how your organization can leverage our Las Vegas office for board meetings, planning sessions, and… Read more »
Your Credit Union Has Questions, Our Teams are Here to Help!
At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs. When you don’t know exactly who to contact, we recommend that you get started by reaching out to either the Client Services and Education Team or the Network Services Team…. Read more »
June Owner’s View Monthly Recap
Check out recent programming changes in the June 2025 edition of the Owner’s View Monthly Recap! Open the Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software products. Read previous editions of the Owner’s View Monthly Recap… Read more »
Join Us for a Conversation on Imaging – CU*Forms Swap Event
Join CU*Answers Imaging Solutions for our very first CU*Forms Swap Event! We invite you to collaborate and chat about CU*Forms processes, and share your forms with other credit unions! Topics of discussion will include: What forms do you use for your processes? What forms providers does everyone use? Are there processes that your credit union has… Read more »
BizLink 247 – Designed for the Unique Needs of Business Members
BizLink 247 is designed for the special needs of business members. Alongside its companion PIB MLO, BizLink 247 allows business owners to have separate logins and individual permissions for each employee – these permissions can be granted either through CU*BASE (via a credit union employee) or PIB MLO (by the business owner/administrator). Once your order… Read more »
Here Comes the Next Collections Roundtable!
Join us for the FREE Collections Roundtable, an open forum discussion on collection laws, internal procedures, and CU*BASE processes. This quarter’s roundtable session will be hosted virtually. Join us for the third session of the 2025 Collections Roundtable Series – for whichever session you’d like, or both! Click the button below to sign up today. Register Today
Take a Look at the CU*Answers University Courses for August!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in August! Learn More
Join Us for a Live Demo of Retailer Direct
Retailer Direct is an indirect lending solution developed to offer third parties a direct integration into CU*BASE! Utilizing an online application portal, business retailers offering goods or services can finance loans for members and non-members alike with your credit union.
If you’d like a deeper dive into these features, Lender*VP invites you to join our upcoming webinar as we present a live demo of Retailer Direct! To register, click the button below. Register Today
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