Client News provides the information you need to stay current with what’s happening.
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Join Us for the 2025 Golf Outing as Part of Leadership Week!
Join us for the Annual CU*Answers Golf Outing! Register for the CU*Answers Golf Outing, which will be held at the Saskatoon Golf Club during the 2025 Leadership Conference Week! Unwind after an exciting week of events with a round of golf, a cold drink, and a pig roast lunch. Thursday, June 19th 8:30 AM ET Register… Read more »
Two for Tuesday with CEO Geoff Johnson – 5/13/2025
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
What’s the Latest from Lender*VP? A Quick Look at Hot Topics in Lending
Current Hot Topics in Lending. If you missed our recent announcements, check out our handy recap in this edition of the Lender*VP Newsletter! Retailer Direct is an indirect lending solution developed to offer third parties a direct integration into CU*BASE. Business retailers offering goods or services can finance loans for members and non-members alike… Read more »
Earnings Edge Presents: Bonus Dividend/Loan Interest Rebate Management
Thinking of rewarding members with a bonus dividend or Loan interest Rebate? We can assist with your Bonus Dividend/Interest Rebate program. If you are interested in starting up a new bonus/rebate program, looking to enhance an existing program or curious to learn what this product is all about, Earnings Edge is ready to assist! Earnings Edge… Read more »
Join Us for the 2025 CU*Answers Leadership Conference!
Register for the 2025 CU*Answers Leadership Conference! Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves next. We look forward to seeing you at this unique event – connect with your peers for an energizing and inspiring week focused on our… Read more »
Join Lender*VP for a Conversation on Best Practices for Lending
Join Lender*VP for our upcoming Conversation On Best Practices for Lending! Join your network peers for a discussion on lending practices in CU*BASE. This is a great opportunity to ask questions and share your processes, policies, tips and tricks, along with any other advice you might have! We hope you will join us for this collaborative event… Read more »
Recommendations from Lender*VP – Document Retention for Denied Applications
What is your credit union’s current retention plan for documents relating to denied applications? Lender*VP has recommendations for your credit union, as detailed below. Lender*VP recommends that any/all relevant documentation and information that is used to deny loan applications should be saved by your credit union for a period of at least 25 months. Relevant… Read more »
Strategic Income Solutions’ AI Chat: A New Way to Meet the Needs of Your Members
CU*Answers would like to introduce you to Strategic Income Solutions (SIS). Strategic Income Solutions invites you to learn about AI chat support for your credit union members! During this webinar, Strategic Income Solutions will discuss their robust AI chat solution and how it can provide 24/7 answers to your members’ frequently asked questions. This event… Read more »
Don’t Forget: CU*BASE Release 25.05 is Arriving Soon!
CU*BASE Release 25.05 Online, Self-Processor, and Site-Four Release Date is May 18 Documents 25.05 Release Summary 25.05 New and Updated Tool Summary 25.05 Database Changes Summary Training Attend a release review webinar! Tuesday, May 13 @ 3:00 PM – 4:00 PM ET Click Here to Register! Beta Reports If you are interested in reviewing the beta… Read more »
Take Advantage of the 1Click Autopilot Program!
1Click Loan Offers are already easy for your members to take advantage of, so why not make them easy for your staff too? With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking… Read more »
CUaxis Credit Unions: Join Us for Our August Education Series!
Attention CUaxis credit unions: CU*Answers will be hosting a special series of educational courses in August, where we will explore services and features available to your organization. These courses will be held between Monday, August 17th and Thursday, August 20th. Register now using the button below. Register Today
Join Us for an In-Person Lunch & Learn Event in Grand Rapids!
Join Lender*VP and our partners at EDGE for a Lunch & Learn event hosted at CU*Answers’ Grand Rapids headquaters! This in-person event is designed for credit union leaders and teams focused on lending, credit risk and member analytics. Learn more about this event and register by using the button below. Register Today
Lending Communications are Easier Than Ever with CU*Chat!
Lender*VP invites you to learn all about their newest product for lending, CU*Chat! A chat platform built into the loan application workflow in CBX, CU*Chat allows borrowers and staff to easily communicate about loan applications. Sign up for our demo to see how your team can use CU*Chat to make communication easy! Use the button below to register now. Register Now
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