Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
Important Details on the Entrust Integrated Solution
Attention credit unions partnering with Entrust: We are writing to inform you that your current instant issue solution will need to be moved to the Integrated Client solution with Entrust. This solution will eliminate the need to create a username and password on our end for the connection to work. Key enhancements include support for… Read more »
CU*BASE 25.05 Release Updates
As a reminder, the CU*BASE GOLD 25.05 release will be deployed to Online, Self-Processing and Site-Four credit unions this weekend, on May 18th. We will be posting any/all issues related to the 25.05 release on the CU*BASE Alerts page, compiled into a single alert post, which can be accessed via the button below. We will not… Read more »
The 25.05 Imaging Solutions Release is Coming May 19th
The Imaging Solutions 25.05 release will be available for all online CU*Spy and Inhouse Imaging Credit Unions as of Monday, May 19th, 2025. Highlights of the 25.05 Imaging Solutions Release include: iDoc Vault Navigation Pane Update CU*Forms FormFLOW Management Enhancements. Support for Closed Account. Take a look at the 25.05 Imaging Solutions Release Summary to… Read more »
In Case You Missed It – Early May 2025
Take a look back at some important topics from the first half of May 2025: April Owner’s View Monthly Recap CU*Answers SSAE SOC 2 Audit Now Available Earnings Edge Presents: Bonus Dividend/Loan Interest Rebate Management Make the Most of Your Credit Union’s Initiatives with Strategic Release Management! Conversations On Education – Developing Onboarding Content for… Read more »
Paymentus Enhancements Arriving 5/20
Attention Paymentus Bill Pay Credit Unions Paymentus has informed us of several product updates that are scheduled to be implemented on Tuesday, May 20th. These updates include the following: PASS Update 558: An enhancement to the ‘Customer Usage – Payment Details’ report to include Debit and Credit card transaction information; the following has been added… Read more »
Business Check Deposits Made Easy with CheckLogic Biz SSO
If your credit union has partnered with eDoc for their CheckLogic Biz offering and you have business members who use BizLink 247, your credit union can also offer business members a Single-Sign-On from BizLink 247 to the CheckLogic toolkit. With this solution, your business members can easily access the software to scan in checks for… Read more »
Do You Have a New Teller or Member Service Representative?
Join the Client Services and Education Team as we explore a day in the life of a Teller/Member Service Representative. This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD. We will concentrate on the tools that help users answer various member inquiries relating to accounts and account… Read more »
AuditLink Invites You to Join a Conversation on Fraud!
Is fraud prevention a part of your organization’s ongoing conversation regarding your mission, your vision and your goals? Does your staff know the risks they are most likely to face or common traits of fraudsters? Join AuditLink for an open forum discussion on fraud prevention, fraud detection, emerging risks, current issues, best practices and more. We invite… Read more »
Let Your Members Know About Inclement Weather Closings with Mobile Alerts, Powered by CU*Publisher
Wouldn’t it be convenient to have the option to inform your members that specific branch locations will be closed due to inclement weather or power outages? Look no further than Mobile Alerts! Powered by CU*Publisher, this tool allows you to configure routine or one-time alerts for different platforms on both Android and iOS. If your… Read more »
Introducing the New CU*Answers Education Team!
We are thrilled to announce the brand-new CU*Answers Education team! The Education team is a department of experts dedicated to taking a credit union’s learning experience to the next level. Whether a credit union is looking for training, personalized support or other education resources, the Education team is here to guide them, every step of… Read more »
Two for Tuesday
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
Join Us for an In-Person Lunch & Learn Event in Grand Rapids!
Join Lender*VP and our partners at EDGE for a Lunch & Learn event hosted at CU*Answers’ Grand Rapids headquaters! This in-person event is designed for credit union leaders and teams focused on lending, credit risk and member analytics. Learn more about this event and register by using the button below. Register Today
2026 Education Catalog
Get your planners ready because there’s a wealth of training opportunities coming your way in 2026. You can click the button below to download a digital copy of the Education Catalog today!
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