Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
February Owner’s View Monthly Recap
Check out recent programming changes in the February 2025 edition of the Owner’s View Monthly Recap! Open the Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software products. Read previous editions of the Owner’s View Monthly Recap… Read more »
Two for Tuesday with CEO Geoff Johnson – 03/04/2025
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Make the Most of Your Credit Union’s Initiatives with Strategic Release Management!
You’ve spent weeks reviewing CU*BASE Release documentation and your staff has attended CU*Answers Release Training web conferences. Now it’s time to put all you have learned into action! CU*BASE Strategic Release Management is a service which equips credit union executives and managers with strategic and meaningful approaches for the utilization of technology associated with major… Read more »
Reminder: CBX Updates and Information – Sign Up for a Live Demo
Sign Up for a CBX Demo Webinar! Curious to take a look at CBX in action? Sign up for a live demo with the Client Services and Education team, presented Wednesday, March 5 and Thursday, March 20, from 3:00 – 4:30 PM ET. Register Here Have You Reviewed Network Requirements? We have published updated… Read more »
Learn All About AnswerBook with These 9 Videos!
Check out these 9 videos to learn how your credit union can utilize various features of AnswerBook! Have new employees who are not familiar with AnswerBook? Click here to show them an overview video that discusses the benefits of using AnswerBook and details how questions are submitted and passed along to appropriate teams here at… Read more »
Reminder: New Process to Remove Invalid Member Emails Begins 3/4
Beginning Tuesday, March 4, we will be automating the process to remove bad member emails from CU*BASE when a bounced email report is received from their email address. This new daily process will remove a member email address from their member record so that no further emails are able to be sent to the invalid… Read more »
Reminder: The Next HA Rollover is Coming March 9th – We Need You to Perform a Connectivity Test!
Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center in Kentwood, MI to our high-availability (HA) data center in Yankton, SD. The next HA rollover is scheduled for Sunday, March 9th. The rollover is scheduled to begin at 3:00 AM ET on Sunday, March 9th with the rollback planned for… Read more »
In Case You Missed It – Late February 2025
Take a look back at some important topics from the second half of February 2025: Need to Update CU*BASE User IDs? It’s FREE and Easy! Don’t Forget Your Deadlines: Verification Process Required for Google Play Mobile Apps License Verification Tool is Now Available with MOP 3.0! Give Your Business Members the Convenience of Self-Service Options… Read more »
CBX Updates and Information
Sign Up for a CBX Demo Webinar! Curious to take a look at CBX in action? Sign up for a live demo with the Client Services and Education team, presented Wednesday, March 5 and Thursday, March 20, from 3:00 – 4:30 PM ET. Register Here Have You Reviewed Network Requirements? We have published updated… Read more »
BizLink 247 – Designed for the Unique Needs of Business Members
BizLink 247 is designed for the special needs of business members. Alongside its companion PIB MLO, BizLink 247 allows business owners to have separate logins and individual permissions for each employee – these permissions can be granted either through CU*BASE (via a credit union employee) or PIB MLO (by the business owner/administrator). Once your order… Read more »
Join Us for the 2026 CU*Answers Leadership Conference!
Register for the 2026 CU*Answers Leadership Conference! Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves next. We look forward to seeing you at this unique event – connect with your peers for an energizing and inspiring week focused on our shared partnership! Register Now
Coming Up – Network Services Boot Camp
Join us May 13th and 14th for a two-day boot camp! This is an opportunity for your credit union IT members build their knowledge of core product deployment and support. Please note: seating for this event is limited – if you are interested in attending, we encourage you to sign up soon! Use the button below to register today. Register Now
2026 Education Catalog
Get your planners ready because there’s a wealth of training opportunities coming your way in 2026. You can click the button below to download a digital copy of the Education Catalog today!
Download Catalog
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