CU*BASE is our state-of-the-art member data processing system combining the best of member information databases, marketing tools, high quality presentation tools, powerful processing capability and flexible configuration… all with a graphical interface that significantly shortens the staff learning curve.
CU*BASE is our state-of-the-art member data processing system combining the best of member information databases, marketing tools, high quality presentation tools, powerful processing capability and flexible configuration…all with a graphical interface that significantly shortens the staff learning curve.
CU*BASE is delivered to credit unions as both an ASP (application services provider/service bureau) and fully “turn-key” (self-processing) solution, offering a credit union or a group of credit unions the ability to be shared processors. The key is that CU*BASE provides identical functionality across all delivery methods, and allows credit unions the flexibility to pick and choose, and even move from one delivery method to another based upon a credit union’s business plan.
CU*BASE SE is a robust suite of products that lets you be creative, leverage your relationships, and simplify your technology decisions. Having a strong centralized solution like CU*BASE SE will inspire your teams to “flip the switch” to activate new services and build new solutions, without the delays and expensive extra investments that are the death of so many new initiatives.
Even better, CU*BASE SE is a CUSO product, brought to the market by a network of CUSO partners, who together have built networks, products, and services that engage more than 200 credit unions nationwide.
Built specifically for the CU*Answers data center community, geared for your data center.
CU*BASE Operator Edition is the first specialized module from CU*Answers, developed specifically for the CU*Answers data center community, geared for data-center staff, and built for production by production staff. It is an integral part of the CU*Answers Production Center Offering.
Custom Training Edition: CU*BASE CTE
The CU*BASE Custom Training Edition (CTE) is a new alternative to the shared simulated training environment (Bedrock Community CU) currently used by all CU*Answers online clients. For a one-time setup fee plus a monthly maintenance fee, you can have a copy of your own membership data set up as a training environment, available only to… Read more »
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Please Complete your Year-End Tax Forms Handling Instructions
Credit Unions who received this message had not yet completed this task. Please disregard if you have already completed your Monday, November 9 year-end task. But don’t worry, there’s still time! The choices you make on these screens ensure that we can meet our own deadlines with vendors, and prepare our teams. Please ensure that… Read more »
CU*BASE 20.11 Release Updates
As a reminder, the 20.11 Release of CU*BASE GOLD will be deployed to Online and Site-Four credit unions this weekend, on November 8. We will be posting any/all issues related to the 20.11 Release of CU*BASE on the CU*BASE Alerts page, compiled into a single alert post located here. We will not be sending out… Read more »
Reminder: Automated Reports and Queries
The Automated Reports and Queries feature makes it fast and easy to run monthly reports, but remember: it’s not a “set it and forget it” kind of thing. Reports do run automatically but it’s still important to check the “All Reports” tab in CU*Spy to make sure they were produced as configured (and that someone… Read more »
Year-End Task Reminder: Tax Form Handling Instructions Due Monday!
The first year-end deadline is fast approaching! Many credit unions have already completed this task; make sure your credit union stays on track and avoids a fee by completing the Tax Form Handling Instructions (Tool #916) for online credit unions, or returning the Tax Forms Archival Instructions form for self-processing credit unions, before Monday, November… Read more »
October Owner’s View Monthly Recap
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the October 2020 edition of the Owner’s View Monthly Recap! October 2020 Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE… Read more »
The 2020 Year-End Kickoff is Here!
The 2020 Year-End Processing Guides are now available online in the reference library. Printed copies of the year-end guides will be delivered to your credit union in the coming weeks. Use the links below to review! 2020 Year-End Processing for Online Credit Unions 2020 Year-End Processing for Self-Processing Credit Unions Don’t Delay! Your first year-end… Read more »
[The Pulse] CU*BASE HA and It’s Me 247 Rollover Results Now Available
![[The Pulse] CU*BASE HA and It’s Me 247 Rollover Results Now Available](https://www.cuanswers.com/wp-content/uploads/thePULSE-6-100x100.png)
CU*BASE HA and “It’s Me 247” Rollover Results Now Available HA Rollover: September 13-20 It’s Me 247 Rollover: September 9 & 15 Now available for your review are summaries of the recent HA (high-availability) rollover events performed in September for both CU*BASE core processing and online banking environments. In these reports, you will find details… Read more »
CU*BASE GOLD 20.11 Coming Soon!
Another CU*BASE Release Is Coming! Mark your calendars for the date below, when you will receive CU*BASE GOLD Version 20.11: Online credit unions: November 8 Site-Four partners: November 8 Self-processing credit unions: November 15 Release Documents 20.11 Release Summary 20.11 Tool Changes 20.11 Database Changes Release Training General Release Training This training will provide an… Read more »
Reminder: Automated Reports and Queries
The Automated Reports and Queries feature makes it fast and easy to run monthly reports, but remember: it’s not a “set it and forget it” kind of thing. Reports do run automatically but it’s still important to check the “All Reports” tab in CU*Spy to make sure they were produced as configured (and that someone… Read more »
September Owner’s View Monthly Recap
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the September 2020 edition of the Owner’s View Monthly Recap! September 2020 Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE… Read more »