Core Software

CU*BASE is our state-of-the-art member data processing system combining the best of member information databases, marketing tools, high quality presentation tools, powerful processing capability and flexible configuration… all with a graphical interface that significantly shortens the staff learning curve.

Updated
June 11, 2019

CU*BASE GOLD

CU*BASE is our state-of-the-art member data processing system combining the best of member information databases, marketing tools, high quality presentation tools, powerful processing capability and flexible configuration…all with a graphical interface that significantly shortens the staff learning curve.

CU*BASE is delivered to credit unions as both an ASP (application services provider/service bureau) and fully “turn-key” (self-processing) solution, offering a credit union or a group of credit unions the ability to be shared processors. The key is that CU*BASE provides identical functionality across all delivery methods, and allows credit unions the flexibility to pick and choose, and even move from one delivery method to another based upon a credit union’s business plan.

CU*BASE Servicer Edition

CU*BASE SE is a robust suite of products that lets you be creative, leverage your relationships, and simplify your technology decisions. Having a strong centralized solution like CU*BASE SE will inspire your teams to “flip the switch” to activate new services and build new solutions, without the delays and expensive extra investments that are the death of so many new initiatives.

Even better, CU*BASE SE is a CUSO product, brought to the market by a network of CUSO partners, who together have built networks, products, and services that engage more than 200 credit unions nationwide.

CU*BASE Operator Edition

Built specifically for the CU*Answers data center community, geared for your data center.

CU*BASE Operator Edition is the first specialized module from CU*Answers, developed specifically for the CU*Answers data center community, geared for data-center staff, and built for production by production staff. It is an integral part of the CU*Answers Production Center Offering.

Custom Training Edition: CU*BASE CTE

The CU*BASE Custom Training Edition (CTE) is a new alternative to the shared simulated training environment (Bedrock Community CU) currently used by all CU*Answers online clients. For a one-time setup fee plus a monthly maintenance fee, you can have a copy of your own membership data set up as a training environment, available only to… Read more »

July Owner’s View Monthly Recap

July Owner’s View Monthly Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the July 2021 edition of the Owner’s View Monthly Recap! July 2021 Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE… Read more »

Aug 3, 2021

[The Pulse] 2021 Business Continuity Plan (mid-year revision) Now Available

[The Pulse] 2021 Business Continuity Plan (mid-year revision) Now Available

As your core data processor, we continue to invest in high availability and recovery strategies to ensure that the products and services you count on us for are there when you need them. Implementing those strategies and responding when uncertainty happens requires a well-designed and thoroughly tested plan. We’ve recently updated the 2021 CU*Answers Business… Read more »

Jul 29, 2021

There’s Still Time to Join the 21.10 CU*BASE Release Beta Pool!

There’s Still Time to Join the 21.10 CU*BASE Release Beta Pool!

Earn a $3,000 CollabRebate for testing new CU*BASE tools and features coming with the 21.10 release! Learn more about enhancements coming in the October release, eligibility requirements for joining the beta pool, and what you will need to do to receive the CollabRebate reward. To join the Beta Pool, submit your Beta Pool enrollment form… Read more »

Jul 21, 2021

[The Pulse] 2021 Disaster Recovery Test Results Now Available

[The Pulse] 2021 Disaster Recovery Test Results Now Available

2021 Disaster Recovery Test Results Now Available Test Period: June 14 – July 1 Now available for your review is a summary of the recent ‘bare metal’ disaster recovery test performed by teams at CU*Answers to restore CU*BASE from tape backup.  In this report, you will find details about the exercise, including challenges observed, lessons… Read more »

Jul 20, 2021

The 21.10 CU*BASE Release Beta Pool Application Period is Now Open!

The 21.10 CU*BASE Release Beta Pool Application Period is Now Open!

Earn a $3,000 CollabRebate for testing new CU*BASE tools and features coming with the 21.10 release! Learn more about enhancements coming in the October release, eligibility requirements for joining the beta pool, and what you will need to do to receive the CollabRebate reward. To join the Beta Pool, submit your Beta Pool enrollment form… Read more »

Jul 15, 2021

June Owner’s View Monthly Recap

June Owner’s View Monthly Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the June 2021 edition of the Owner’s View Monthly Recap! June 2021 Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE… Read more »

Jul 2, 2021