CU*Answers Management Services

Designed for the community of auditors and compliance officers on the CU*BASE system, Audit Link Advisor’s focus will be on disseminating information garnered through day to day discussions between our team and yours. Audit Link will assist clients in satisfying requirements imposed on them by current Regulations and resolving issues prior to examination by regulators and auditors. This includes BSA, Reg D, OFAC, FIDM, Reg C, employee accounts, and on overall policy review.

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Building the Factory
CU*Answers wants our clients to be successful. Not only do we say it, but we’re walking the talk as well. Announcing, Building The Factory! This series of documents backs up our desire for your credit union to thrive and get the most out of your partnership with CU*Answers and the powerful toolset we provide. The majority of these volumes are revenue generators and cost nothing to implement!

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Earnings Edge
Whether you are looking to begin offering a new product to your membership or offer a new benefit to your membership, the Earnings Edge team has a sole purpose to improve your credit union’s operations. The team will work with you to strategize, configure, and implement the tools needed to increase the efficiencies of your team. We will provide the consulting needed to keep your credit union on top of the technology that is at your fingertips through CU*BASE. Partnering with the Earnings Edge team will put your credit union in the right direction and will provide just the edge you need to be seen as number one in the eyes of your members and your peers.

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Imaging Solutions
CU*Answers eDocument Strategies team was created to help your credit union establish and maintain an eDocument strategy that integrates efficiently with CU*BASE – CU*Answers’ core processing system.Working closely with eDOC Innovations, an eDocument CUSO, CU*Answers eDocument Strategies team works to bring cost effective solutions to the credit union, creating a concise eDocument workflow and a smooth transition to electronic documents.As the credit union’s needs, technology and regulation change we are there every step of the way to help.

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Lender*VP delivers to your credit union a team of experienced lending professionals that will take over the task of driving the success of your loan department. The Lender*VP team has years of on-the-street credit union lending experience, combined with an intimate knowledge of CU*BASE tools. Services provided range from PayDay Lending, Consulting, and a variety of Loan Delivery Channels to ensure credit unions can remain competitive in the fast-paced lending environment. We can make sure you know what products you need, get them off the ground quickly, and drive them to success.

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Cooperative Marketing services from CU*Answers. Using the power of the network, CU*Answers offers low cost marketing solutions through collaborative pricing. Working together, we bring the order quantities up, so that the prices come down. Truly a benefit of a being a member of the cooperative.

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As part of CU*Answers Management Services, SettleMINT EFT is your one stop location for all EFT related information including ATM/Debit & Credit Cards, Instant Issue Cards, Bill Pay, Compromised Card Support, and Shared Branching. We also provide consulting to help you maximize your investment in EFT products and features and provide for enhanced member service experiences. SettleMINT EFT – Balanced and in MINT condition!

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Web Services
CU*Answers Web Services provides web design, development and hosting solutions. CU*Answers Web Services currently manages over 250 web sites and web applications for various clients and has launched more than 150 new designs or web sites in the past 10 years. While CU*Answers Web Services creates specialized web applications using custom developed code, our focus for brochureware sites has been to capitalize on the Content Management capabilities of the popular WordPress platform. WordPress is the same software used to power high-profile companies such as New York Times, Dow Jones, Reuters, Harvard, Rolling Stone and many more (see

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IRSC_HorizontalThe Internet Retailer Support Center (IRSC) is a  CU*Answers online store for credit union virtual channel project managers. It brings together several digital strategy products into one cohesive location and a single point of contact—no more searching across CU*Answers’ websites! Credit unions looking to expand their virtual channel marketplace will be able to shop and explore the offerings online as well as check project development status.

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December 5, 2016

Join Us for the Imaging Solutions Roundtable!

ATTENTION: Imaging Solutions Release Management Subscribers Let’s get together and discuss Imaging Solutions’ Release Management service and all things imaging! Thursday, February 23 9 AM – 3 PM CU*Answers 6000 28th St SE, Grand Rapids MI 49546 Reserve Your Seat  This is an in-person event, however, a web conference has been arranged to include participants that… Read more »

Jan 17, 2017

[The Pulse] HA Rollover Results Now Available

HA Rollover Results Now Available Rollover: December 10 – 18 Now available for your review is a summary of the unscheduled HA (high-availability) rollover, performed December 10 – 18.  In the report, you will find details about the exercise, including challenges observed, lessons learned, and recommendations for improving the rollover process. HA Rollover Results View… Read more »

Jan 6, 2017

December CU*BASE Monthly Monitor Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the December 2016 edition of the CU*BASE Monthly Monitor Recap! December 2016 Monthly Monitor Recap The CU*BASE Monthly Monitor Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software products…. Read more »

Jan 3, 2017

Join the Beta Pool and Earn a CollabRebate!

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Earn a $1,000 CollabRebate for Testing the changes to CU*BASE navigation coming with the 17.02 Release! Learn more about enhancements coming with the 17.02 Release, eligibility requirements for joining the beta pool, and what you will need to do to receive the CollabRebate reward on your CU*Answers invoice. Because of… Read more »

Dec 19, 2016