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Join Us for a Series of Educational Events in July!

The CU*Answers Education Team invites you to join us for a series of events coming in July! These popular half-day training events usually begin around 1:00 PM ET, which isn’t always easy for our credit union partners located in the western region. This summer, we’re presenting options that we hope will be more convenient for your staff. Click the buttons below to register for any/all events that you and your staff wish to attend! Click the button below to learn more. Learn More

Join Us for a Live Demo of Retailer Direct

Retailer Direct is an indirect lending solution developed to offer third parties a direct integration into CU*BASE! Utilizing an online application portal, business retailers offering goods or services can finance loans for members and non-members alike with your credit union.

If you’d like a deeper dive into these features, Lender*VP invites you to join our upcoming webinar as we present a live demo of Retailer Direct! To register, click the button below. Register Today

Lender*VP Invites You to Learn All About Rise Loan Payment Solutions

Rise is a loan payment collection module which gives members the convenience of paying loans with any device, using Visa, Mastercard or ACH. Interested in utilizing Rise as a loan payment solution for your organization? Click below to register for an upcoming webinar, where we will offer a detailed look at Rise! Register Now

Elevating the Member Experience through Digital-First Banking

As financial services evolve at lightning speed, credit unions need solutions that work seamlessly with their core platforms. Join Glia and CU*Answers for our upcoming webinar – Elevating the Member Experience: The Power of Digital-First Banking. Interested in learning more? Click the button below to register today! Register Now

Already Using Xpress Teller? Sign Up for Native Receipts Today!

Imaging Solutions is excited to debut Native Receipts, now available in Active Beta! Available first with Xpress Teller, the Native Receipts application allows tellers to view, sign, print and archive receipts, replacing the functionality currently performed by ProDOC. Signing up for the Active Beta for Native Receipts is completely FREE! To participate, your credit union… Read more »

Jan 11, 2023

Mobile 6 is Now Available!

Mobile 6 introduces Widgets for faster access to the improved full account summary, card, and loan payment information. See What’s New! Ready to order Mobile 6 for your credit union? Click the button below to visit the online store! Order Mobile 6 Today! Have any questions? Reach out to us at: irsc@cuanswers.com

Jan 10, 2023

Update to Loan Suffixes in Loan Creation Process as of 1/10/23

As of this morning, Tuesday, January 10th, when a loan suffix is suggested in the loan creation process, we will now be looking at closed suffixes as well as open loans. Any unused suffix will be defaulted before using one that has been previously used and closed. As usual, this field is input capable if… Read more »

Jan 10, 2023

Two for Tuesday with CEO Geoff Johnson – 1/10/2023

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.

Jan 5, 2023

Video of the Week: Changing the Negative Balance Limit

Changing the Negative Balance Limit Need a quick way to show your staff how they can change the negative balance limit on a delinquent loan in CU*BASE? Refer them to this video, which has been viewed 892 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!

Jan 9, 2023

Tax Statements in Online Banking – Providing Convenience for Your Members!

Let your members self-serve by accessing their tax forms from It’s Me 247 via desktop or their mobile phones, right alongside their account statements! This means that your members will no longer need to contact you for lost or misplaced forms. If they do, you can point them to online banking and give them a… Read more »

Jan 9, 2023

Reminder: New Subsystem Infrastructure for Online Banking Arriving in January

ATTENTION SELF-PROCESSING CREDIT UNIONS We are reaching out to all of our Self-Processing credit unions to inform you that our IBM development teams need to build subsystems and users on your server. We will be building these subsystems on Monday, January 9th, 2023. The subsystems will then enter use beginning Tuesday, January 17th, 2023. The… Read more »

Jan 9, 2023

Meet the Newest Member of Our Family – Servicer Edition!

Do you work with CUSOs or other businesses that offer mortgage, commercial or consumer lending and need a comprehensive suite of account servicing tools? Register below for one of our webinars to get a high-level overview of the Servicer Edition platform and how it can benefit the business owners you serve! January 17th 3:00 PM… Read more »

Jan 9, 2023

Join Us for a FREE Education Express Webinar!

Friday, January 27 2:30 PM – 3:00 PM ET This Month’s Focus Education Opportunities The mission of the Client Services and Education Team is to give assistance and training to our clients and staff in order to be successful. Our major area of focus is providing day-to-day support and development of our staff and clients… Read more »

Jan 6, 2023

Don’t Forget – We Will be Sunsetting the End of Month Checklist Service at the End of January

As a reminder, the CU*Answers Client Services and Education team will be sunsetting the End of Month Checklist service, with January 2023 planned as the final month for this service. Moving forward, we will be delivering End of Month information exclusively through Client News. Credit union staff who regularly receive emails relating to the End… Read more »

Jan 6, 2023

CU*Answers

Two for Tuesday

Get Registered for CU*Answers University Week!

Take a Look at the CU*Answers University Courses for July!

Lender*VP Invites You to Learn About REPAY Payment Solutions

Join Us for a Series of Educational Events in July!

Join Us for a Live Demo of Retailer Direct

Lender*VP Invites You to Learn All About Rise Loan Payment Solutions

Elevating the Member Experience through Digital-First Banking

Pull Up a Seat for a Learning Café Session

In Case You Missed It…

Take Advantage of the NEW 1Click Autopilot Program!

Join Us for Asterisk Intelligence Week!

Mobile 6 is Now Available!

Update to Loan Suffixes in Loan Creation Process as of 1/10/23

Two for Tuesday with CEO Geoff Johnson – 1/10/2023

Video of the Week: Changing the Negative Balance Limit

Tax Statements in Online Banking – Providing Convenience for Your Members!

Reminder: New Subsystem Infrastructure for Online Banking Arriving in January

Meet the Newest Member of Our Family – Servicer Edition!

Join Us for a FREE Education Express Webinar!

Don’t Forget – We Will be Sunsetting the End of Month Checklist Service at the End of January

Join Us for Asterisk Intelligence Week!

In Case You Missed It…

1Click Autopilot

GOLD Updates

Popular Posts

Contact Us!

Two for Tuesday

Get Registered for CU*Answers University Week!

Take a Look at the CU*Answers University Courses for July!

Lender*VP Invites You to Learn About REPAY Payment Solutions

Join Us for a Series of Educational Events in July!

Join Us for a Live Demo of Retailer Direct

Lender*VP Invites You to Learn All About Rise Loan Payment Solutions

Elevating the Member Experience through Digital-First Banking

Pull Up a Seat for a Learning Café Session

GOLD Updates

Popular Posts

Contact Us!

Popular Client News