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Pull Up a Seat for a Learning Café Session

Join Amber Jecks, Earnings Edge Account Services Manager, for the latest Learning Cafe session! Amber will discuss tips and tricks related to Investment Processing, including a look at Investment Subsidiary topics in Show Me the Steps.

Interested in learning more? Click the button below to register today! Register Now

Here Comes the Next Collections Roundtable!

Join us for the FREE Collections Roundtable, an open forum discussion on collection laws, internal procedures, and CU*BASE processes. This quarter’s roundtable session will be hosted virtually. Join us for the third session of the 2025 Collections Roundtable Series – for whichever session you’d like, or both! Click the button below to sign up today. Register Today

CUaxis Credit Unions: Join Us for Our September Education Series

Attention CUaxis credit unions: CU*Answers will be hosting a special series of educational courses in September, where we will explore services and features available to your organization. These courses will be held between Monday, September 22nd and Friday, September 26th. Click the button below to register. Register Now

Learn All About Mortgage Servicing

Join the Lender*VP Team and the Xtend Mortgage Servicing Team for our upcoming webinar, as we highlight mortgage servicing solutions! Interested in learning more about how our teams can fast-track your financial institution to a stress-free mortgage servicing experience? Click the button below to register today! Register Today

Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. In this edition of AnswerBook Digest, we’re placing a spotlight on the following: How do I find an IP address for a member? Check out this NEW topic! (KB 5383) Can I add a beneficiary to a safe deposit box?… Read more »

Dec 7, 2023

Have You Taken Advantage of these Features in Mobile Manager?

Have You Taken Advantage of these Features in Mobile Manager? Your credit union can upload banners to market new loan promotions. Members can then click on these banners to begin the application process! Want to promote new products like PayAnyone* or Bill Pay? Add banners or ads on the home screen menu. Have an event… Read more »

Dec 7, 2023

Reminder: Automated Reports and Queries

The Automated Reports and Queries feature makes it fast and easy to run monthly reports, but remember: it’s not a “set it and forget it” kind of thing. Reports do run automatically but it’s still important to check the “All Reports” tab in CU*Spy to make sure they were produced as configured (and that someone… Read more »

Dec 6, 2023

Join Lender*VP for a Conversation on 1Click Loans!

Join Lender*VP for our upcoming Conversation On 1Click Loans! Learn from other credit unions in the network what it is that they love about 1Click Loans. Engage in discussions about what is working and what is not, explore credit union policies and procedures, and so much more! We invite you to bring your own policies… Read more »

Dec 6, 2023

The 2024 Quarterly Contests are Available NOW!

We have been hard at work making updates to the Quarterly Contests for 2024, and we are finally ready to share them with you! Quarterly Contests are now supported by the data analysts on the CU*Answers Asterisk Intelligence Team. You can find them online now by going to the CU*Answers Marketing Store. QUARTER 1 –… Read more »

Dec 6, 2023

Learn All About AnswerBook with These 9 Videos!

Check out these 9 videos to learn how your credit union can utilize various features of AnswerBook! Have new employees who are not familiar with AnswerBook? Click here to show them an overview video that discusses the benefits of using AnswerBook and details how questions are submitted and passed along to appropriate teams here at… Read more »

Dec 5, 2023

Online Banking Rollover Event Tomorrow – Updates to be Posted on the CU*BASE Alerts Page

Don’t forget: tomorrow we will be performing a Rollover for It’s Me 247 online/mobile banking (OLB) environments, as well as BizLink 247 online banking for business. The Rollover event is scheduled to begin at 5:00 AM ET (2:00 AM PT) on Wednesday, December 6th, with the rollback scheduled for 6:00 AM ET (3:00 AM PT). … Read more »

Dec 5, 2023

November Owner’s View Monthly Recap

Check out recent programming changes in the November 2023 edition of the Owner’s View Monthly Recap! Open the Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software products. Read previous editions of the Owner’s View Monthly… Read more »

Dec 5, 2023

Two for Tuesday with CEO Geoff Johnson – 12/5/2023

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.

Nov 29, 2023

CU*BASE Release 23.12 is Arriving Soon!

CU*BASE Release 23.12 Online and Site Four Release Date is December 10 Self-Processor Release Date is December 17 Documents 23.12 Release Summary 23.12 New and Updated Tool Summary Reminders GOLD Version Check Following the release, if someone logs into a workstation that is not at the proper version of GOLD or the JWalk Client, the… Read more »

Dec 4, 2023

CU*Answers

Two for Tuesday

Pull Up a Seat for a Learning Café Session

Here Comes the Next Collections Roundtable!

Take a Look at the CU*Answers University Courses for September!

Lender*VP Invites You to Learn About REPAY Payment Solutions

CUaxis Credit Unions: Join Us for Our September Education Series

Learn All About Mortgage Servicing

Conversations On…

In Case You Missed It…

Take Advantage of the NEW 1Click Autopilot Program!

Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

Have You Taken Advantage of these Features in Mobile Manager?

Reminder: Automated Reports and Queries

Join Lender*VP for a Conversation on 1Click Loans!

The 2024 Quarterly Contests are Available NOW!

Learn All About AnswerBook with These 9 Videos!

Online Banking Rollover Event Tomorrow – Updates to be Posted on the CU*BASE Alerts Page

November Owner’s View Monthly Recap

Two for Tuesday with CEO Geoff Johnson – 12/5/2023

CU*BASE Release 23.12 is Arriving Soon!

Take Advantage of the NEW 1Click Autopilot Program!

Conversations On…

1Click Autopilot

GOLD Updates

Popular Posts

Contact Us!

Two for Tuesday

Pull Up a Seat for a Learning Café Session

Here Comes the Next Collections Roundtable!

Take a Look at the CU*Answers University Courses for September!

Lender*VP Invites You to Learn About REPAY Payment Solutions

CUaxis Credit Unions: Join Us for Our September Education Series

Learn All About Mortgage Servicing

GOLD Updates

Popular Posts

Contact Us!

Popular Client News