Reminder: The Next HA Rollover is Coming March 10th – We Need You to Perform a Connectivity Test!

Reminder: The Next HA Rollover is Coming March 10th – We Need You to Perform a Connectivity Test!

Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center in Kentwood, MI to our high-availability (HA) data center in Yankton, SD.  The next HA rollover is scheduled for Sunday, March 10th. The rollover is scheduled to begin at 1:00 AM ET on Sunday, March 10th with the rollback… Read more »

Feb 27, 2024

Join the Developer’s Help Desk for a Conversation on Integrations!

Join the Developer’s Help Desk for a Conversation on Integrations!

Join us for a conversation on Integrations!  Integrations provide your credit union the ability to work in sync with CU*Answers products effectively – including CU*BASE, It’s Me 247 online banking, mobile apps and more – which in turn, provides you with the opportunity to elevate productivity and enhance data consistency.  Keeping abreast of current projects,… Read more »

Feb 27, 2024

Video of the Week: Viewing Check Processing Statistics

Video of the Week: Viewing Check Processing Statistics

Viewing Check Processing Statistics Need a quick way to show your staff how they can view statistical information about the credit union’s check processing activity?  Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!

Feb 26, 2024

Collections Roundtable Recap

Collections Roundtable Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Join Us for a Roundtable Recap! Attend the Roundtable Recap to hear about hot topics that were discussed at the most recent Collections Roundtable on February 20th.  Use the link below to register! Tuesday, March 5th 3:00 PM – 4:00 PM ET Join the Webinar   Interested in joining… Read more »

Feb 23, 2024

Changes to OUTQs and Print Processes Arriving in March

Changes to OUTQs and Print Processes Arriving in March

Effective Tuesday, March 12th, a change will be implemented to OUTQs in CU*BASE, which will affect the process of creating reports and sending reports to printers. Following this change, the only OUTQs you will be able to ‘print’ directly to will be HOLDxx, INSTANTxx, and MONTHxx.  The following OUTQs will no longer be listed in… Read more »

Feb 29, 2024

Prevent Fraud with Positive Pay for Your Business Members

Prevent Fraud with Positive Pay for Your Business Members

If your credit union works with business memberships, the Positive Pay toolkit is great resource to help prevent fraudulent activity from posting to business member’s checking account. An online tool accessible through BizLink 247, Positive Pay allows business members to upload checks they have written, or to manually enter the checks they have written.  Any… Read more »

Feb 22, 2024