December Owner’s View Monthly Recap

December Owner’s View Monthly Recap

Check out recent programming changes in the December 2023 edition of the Owner’s View Monthly Recap! Open the Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software products. Read previous editions of the Owner’s View Monthly… Read more »

Jan 10, 2024

Prevent Fraud with Positive Pay for Your Business Members

Prevent Fraud with Positive Pay for Your Business Members

If your credit union works with business memberships, the Positive Pay toolkit is great resource to help prevent fraudulent activity from posting to business member’s checking account. An online tool accessible through BizLink 247, Positive Pay allows business members to upload checks they have written, or to manually enter the checks they have written.  Any… Read more »

Jan 9, 2024

New Web Chat Scripts Coming from Xtend

New Web Chat Scripts Coming from Xtend

Xtend is excited to announce that we’re in the test and production stages of our Web Chat migration to TalkDesk! As you may remember, we received notice late in 2023 that Bold360, Xtend’s current chat provider, had slated to sunset their product effective 01/31/2024. Xtend is working hard to ensure a smooth transition, and we… Read more »

Jan 9, 2024

Join AuditLink on January 16th to Learn About our Cooperative Approach to Vendor Management

Join AuditLink on January 16th to Learn About our Cooperative Approach to Vendor Management

This informative 30-minute session will introduce participants to AuditLink and our Vendor and Contract Management platforms.  This session will also feature a discussion on the importance of cooperative platform management and will help participants plug into key resources within our network as they relate to vendor management, auditing and compliance. Join us on Tuesday, January… Read more »

Jan 9, 2024

Looking for a New ATM/Debit Card Processor? SettleMINT EFT can Help!

Looking for a New ATM/Debit Card Processor? SettleMINT EFT can Help!

Is your credit union interested in switching your online ATM/Debit Card processor to a new vendor?  CU*Answers supports a wide range of national and regional ATM/Debit network switches, offering features such as automated debit transaction holds/releases, valuable vendor details during a CU*BASE card holder inquiry, instant card issue, compromised card processing, and much more. For… Read more »

Jan 9, 2024

Now Available: Xtend’s 2022-2023 Financial Audit Report

Now Available: Xtend’s 2022-2023 Financial Audit Report

An audit report on Xtend’s financials for the 2022 fiscal year and 2023 fiscal year was recently performed by Crowe LLP.  In this report, you will find statements on Xtend’s balance sheets, income, stockholder equity and cash flows for the aforementioned fiscal years.  A copy of the financial audit report is available here for your… Read more »

Jan 8, 2024