During our Standard Teller Techniques course, we’ll take a detailed look at the functions available in the core which assist staff in delivering superior service to members using teller functions. This course uses service examples and tips that allow users to work with almost any member request without leaving the teller processing area.
By the completion of this course, participants will be able to:
- Navigate Tool #1 Teller Processing
- Process Teller Transactions
- Balance Teller Drawers
Click the button below to register for your preferred session. Dates and times scheduled for the 2026 calendar year include:
Wednesday, April 15th
3:00 PM – 4:30 PM ET
Wednesday, July 15th
9:30 AM – 11:00 AM ET
Wednesday, Sep 23rd
3:00 PM – 4:30 PM ET
Monday, Nov 16th
3:00 PM – 4:30 PM ET
For a full list of our 2026 education opportunities, check out the Education Catalog.
The Education Team strives to make each client and staff interaction an opportunity to learn more about the tools of our network. Our Education Specialists reinforce the importance of the 5th Cooperative Principle of Education, Training, and Information. The purpose of the team is to guide users and build confidence in their ability to navigate and understand the system(s) they utilize.
