Check Out the New Resources Featured in this Edition of Documentation Digest!

Documentation Digest is your go-to knowledge base for questions relating to software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to share these with your staff!

Knowledge Base Topics

  • Why are we receiving an error when attempting to send a loan application to a third party?  View this NEW topic! (KB 5720)
  • Where can I find a report detailing every transaction for our members that occurred during stand in processing?  Check out this NEW topic! (KB 5717)

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Mar 5, 2026

Save the Date – Join Us for Our 11th Annual Conversations on Compliance Event!

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Save the date for our 11th annual AuditLink Conversations on Compliance event, hosted at the Sheraton Grand Rapids Airport Hotel in Grand Rapids, MI!  This year’s event will take place on Wednesday, May 13th, from 9:00 AM to 3:30 PM ET. Join us for a discussion on topics including: IT/Cybersecurity NCUA Supervisory Priorities Fraud Monitoring with Abnormal… Read more »

Mar 5, 2026

HA Rollover Event this Weekend – Updates to be Posted on Alerts Page

HA Rollover Event this Weekend – Updates to be Posted on Alerts Page

Don’t forget: this weekend, we will be testing our ability to redirect CBX core-processing from our production data center to our high-availability (HA) data center.  The Rollover event is scheduled to begin at 2:00 AM EST (3:00 AM EDT) on Sunday, March 8th. Once completed, CBX core-processing will be provided from systems at the HA data center for a period of one… Read more »

Mar 5, 2026

Join Earnings Edge for a Conversation on Accounting/Back Office!

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Earnings Edge invites you to join us for a Conversation on Accounting/Back Office! This webinar series takes over where our CFO Roundtable and Accounting Top Priorities Focus Group left off. We’ll have conversations on tools for accountants, discussions on the latest regulations, best practices, as well as the challenges and triumphs of accounting teams across… Read more »

Mar 4, 2026

Join Us for It’s Me 247 Mobile Training: Learn How to Customize and Enhance Your Mobile App

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Your mobile app is one of the most visible digital touchpoints for your members. Are you using it to its full potential? Join us for an upcoming webinar on CU Publisher – It’s Me 247 Mobile Training. This session will walk through the process of customizing and enhancing your It’s Me 247 Mobile App, including: Branding and color configuration… Read more »

Mar 4, 2026

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