Does your credit union need to add a new user ID or delete an existing user ID? The process is FREE and easy! Simply fill out the form on our online store and provide the signature of one of your current security officers.
For a list of current User IDs, you can review these via Tool #933: User ID Information and History. Or, if you need help with determining who your current Security Officers are, these can be accessed via Tool #1008: Your Customer Profile.
If you or your team members have administrative privileges in TLC, we invite you to join an upcoming webinar for a dive into available features. This event will detail how to add and manage employee data, how to schedule courses and exams, as well as the process of running reports. Want to learn more about… Read more »
Security Officers have the ability to request new users, delete existing users and request changes to upload/download authorities. Does your credit union need to add a new Security Officer or remove an existing one? Use the button below to visit our online store and submit a request. After a request has been submitted, the Client Services… Read more »
Attention CUaxis credit unions: CU*Answers will be hosting a special series of educational courses in February, where we will explore services and features available to your organization. These courses will be held between Tuesday, February 17th and Thursday, February 19th. Below is a list of all sessions we will be hosting during CUaxis University Week. We… Read more »
Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in February! Tuesday, February 3 Preparing for a Cybersecurity Incident Response 2:00 PM – 3:00 PM ET Register for Web Conference CU*Forms Programming Workshop 3:00… Read more »
Join the Education Team as we explore a day in the life of a Member Service Representative. This course is geared toward new team members or current staff that would like a refresher in CBX. We will concentrate on the tools that help users answer various member inquiries relating to accounts and account history. Participants… Read more »
As of December 2025, the Education Team assisted Filer Credit Union with implementing a Custom Training Edition (CTE). Filer CU is headquartered in Manistee, MI. Their credit union has hired roughly 50 team members to manage the 4 branches in Manistee, Ludington, and Bear Lake. This Custom Training Edition will be accessible to each location […]
The post Filer CU launches Custom Training Edition for training and development goals in 2026 appeared first on cuasterisk.com.
Attention CUaxis credit unions: CU*Answers will be hosting a special series of educational courses in February, where we will explore services and features available to your organization. These courses will be held between Tuesday, February 17th and Thursday, February 19th. Below is a list of all sessions we will be hosting during CUaxis University Week. We… Read more »
If you or your team members have administrative privileges in TLC, we invite you to join an upcoming webinar for a dive into available features. This event will detail how to add and manage employee data, how to schedule courses and exams, as well as the process of running reports. Want to learn more about… Read more »
Thursday, January 22nd 3:00 PM – 3:30 PM ET This Month’s Focus Year-End Reminders This month’s Education Express will be hosted by Kasey Olchowski, Manager of the Education Team. Join Kasey for a review of Year-End Reminders, including important tasks and deadlines for early 2026. Kasey will also provide recommendations for how your credit union… Read more »
At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs. When you don’t know exactly who to contact, we recommend that you get started by reaching out to either the Client Services Team or the Network Services Team. The Client… Read more »
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Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
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A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
Take a look back at some important topics from the first half of February 2026! View Topics
