Documentation Digest is your go-to knowledge base for questions relating to software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to share these with your staff!
Knowledge Base Topics
- Is there a tool where I can research a TR Journal Entry? Learn more about this NEW topic! (KB 5705)
- If our members are set up on Auto Post for their Remote Deposit Capture (RDC), is there a way to turn that off for a specific member instead of turning it off for everyone? Take a look at this NEW topic! (KB 5702)
- Is there any way to reverse a P2P transaction after the recipient accepts it? Check out this NEW topic! (KB 5648)
- How do I edit an AFT loan payment to pull from a different sub-account? Learn more about this NEW topic! (KB 5649)
- Are we able to have the joint owner’s name appear at the top of a statement by the address? View this NEW topic! (KB 5650)
