Documentation Digest is your go-to knowledge base for questions relating to software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to share these with your staff!
Knowledge Base Topics
- Without being able to order ATM/debit cards, will we still have functionality to go through the process and practice setting up those in our CTE? Check out this NEW topic! (KB 5682)
- How is the CTE’s monthly maintenance fee used? Learn more about this NEW topic! (KB 5677)
- Will we have access to work ACH exceptions in our CTE for training purposes? View this NEW topic! (KB 5681)
- Where can I find a report of all new sub-accounts opened? Take a look at this NEW topic! (KB 5704)
OnDemand Video
We have more CBX tutorial videos to share, including details on Head Teller Vault/Change Fund Management!
Want a deep dive into Xpress Teller? Check out this latest video!
