Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to share these with your staff!
Knowledge Base Topics
- What reporting options do I have for MemberPass? Click here to view this NEW topic! (KB 5616)
- Why are we having difficulty accessing the monthly backup CDs and/or tax form CDs? Click here for more details on this NEW topic! (KB 5618)
Show Me the Steps Online Help
For details on how to adjust a member’s account to reflect a return and add a manual ACH return within CBX, Click here to check out our Show Me the Steps Online Help topic.
