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self-processing News

Two for Tuesday 

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Here Comes the Next Collections Roundtable! 

Here Comes the Next Collections Roundtable!

Join us for the FREE Collections Roundtable, an open forum discussion on collection laws, internal procedures, and CU*BASE processes. This quarter’s roundtable session will be hosted virtually. Join us for the third session of the 2025 Collections Roundtable Series – for whichever session you’d like, or both! Click the button below to sign up today. Register Today

Take a Look at the CU*Answers University Courses for August! 

Take a Look at the CU*Answers University Courses for August!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in August! Learn More

Lender*VP Invites You to Learn About REPAY Payment Solutions 

Lender*VP Invites You to Learn About REPAY Payment Solutions

REPAY is an innovative, full-service payment technology and processing provider for credit unions. Interested in learning more about REPAY as a solution for your members? Click the button below to register for our upcoming webinar! Register Today

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Lender*VP and Xtend are Here to Help with Mortgage Servicing & Escrow Processing

Lender*VP and Xtend are Here to Help with Mortgage Servicing & Escrow Processing

Did you know that Lender*VP offers mortgage servicing and escrow processing services in collaboration with the Xtend Mortgage Servicing team?  Let us put our team of experts to work for you! We make it easy for you by providing the following services: Escrow Processing Pay escrow bills Run annual escrow analysis Reporting on bills becoming… Read more »

Client NewsCU*AnswersLender*VPXtend
May 24, 2024

Don’t Forget to Vote in the 2024 Xtend Elections!

Don’t Forget to Vote in the 2024 Xtend Elections!

ATTENTION XTEND STOCKHOLDERS Make sure your voice is heard! Vote Electronically for board elections May 1 – June 21, 2024! Don’t Forget to Cast Your Vote! If you have not yet had a chance to vote in Xtend’s 2024 elections, please visit https://xtendcuso.simplyvoting.com to complete the voting process. (If necessary, you can change your vote… Read more »

Client NewsXtend
May 23, 2024

Communicate New Branch Locations, Holiday Hours and More with Mobile Alerts!

Communicate New Branch Locations, Holiday Hours and More with Mobile Alerts!

With Mobile Alerts as a self-service option, you can manage all the important communications for your mobile app users.  Content for Mobile Alerts can include marketing promos, new branch locations, holiday hours, annual meeting dates and community events, to name a few. The Mobile Alerts option allows for recurring alerts – you can choose whether… Read more »

Client NewsCU*AnswersInternet Retailer Support Center
May 23, 2024

Prevent Fraud with Positive Pay for Your Business Members

Prevent Fraud with Positive Pay for Your Business Members

If your credit union works with business memberships, the Positive Pay toolkit is great resource to help prevent fraudulent activity from posting to business member’s checking account. An online tool accessible through BizLink 247, Positive Pay allows business members to upload checks they have written, or to manually enter the checks they have written.  Any… Read more »

Client NewsCU*Answers
May 23, 2024

Have You Received Your SimplyVoting Ballot for the 2024 CU*Answers Elections?

Have You Received Your SimplyVoting Ballot for the 2024 CU*Answers Elections?

ATTENTION CU*ANSWERS STOCKHOLDERS CU*Answers Stockholders: if you have not yet received an email ballot from SimplyVoting, we recommend that you check your spam folder and/or contact your credit union’s IT department to ensure this is nor being blocked by any filters. As a reminder, votes can still be submitted in-person at the 2024 CU*Answers Leadership… Read more »

Client NewsCU*Answers
May 22, 2024

Conference Materials Now Available: 9th Annual Conversations on Compliance Event

Conference Materials Now Available: 9th Annual Conversations on Compliance Event

Conference materials from our 9th annual Conversations on Compliance event are now available for you to review/download! We appreciate the continued engagement and input from our network partners as we face new topics and emerging risks in the fields on auditing and compliance. Whether or not you were able to attend this year’s event in-person,… Read more »

AuditLinkClient NewsCU*AnswersEvents
May 22, 2024

Check Out the New Resources Featured in this Edition of Documentation Digest!

Check Out the New Resources Featured in this Edition of Documentation Digest!

Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers.  This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more!  Click on the links below for a deeper dive into each item, and don’t forget to… Read more »

Client NewsCU*Answers
May 22, 2024

Education Around the Corner – Keeping You Informed of the Latest Webinars and Events

Education Around the Corner – Keeping You Informed of the Latest Webinars and Events

As of fall 2023, CU*Answers Client Services and Education replaced our previous newsletters with a webinar series, known as Education Around the Corner.  Education Around the Corner highlights upcoming education opportunities, and provides a look at: How to find upcoming classes, including Education Express and Learning Café sessions. How to register for events. Discussions on… Read more »

Client NewsClient ServicesCU*AnswersEducation
May 21, 2024

Round out Leadership Week with a Golf Outing!

Round out Leadership Week with a Golf Outing!

Join us for the Annual CU*Answers Golf Outing! Register for the CU*Answers Golf Outing, which will be held at the Saskatoon Golf Club during the 2024 Leadership Conference Week!  Unwind after an exciting week of events with a round of golf, a cold drink, and a pig roast lunch. Thursday, June 27th 8:30 AM ET… Read more »

Client NewsCU*AnswersLeadership Conference
May 21, 2024

Check Out Our New Video on the 1Click Offers Member Experience!

Check Out Our New Video on the 1Click Offers Member Experience!

A new video is now available on our OnDemand site, detailing the member experience for 1Click Offers! Take a look at this video to see how 1Click Offers will appear for members inside It’s Me 247 online banking, the process of accepting a loan and signing documents, plus details on how accepted offers will appear… Read more »

Client NewsCU*AnswersLender*VP
May 21, 2024
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In Case You Missed It…

In Case You Missed It…

Take a look back at some important topics from the last half of July 2025! View Topics

Conversations On…

Conversations On…

A new way to interact with your CUSO and your peers.  This new series will take traditional focus groups to a whole new level. Learn More

1Click Autopilot

1Click Autopilot

Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
Learn More

Shop Now at the CU*Answers Online Store.

GOLD Updates

The next GOLD updates are currently scheduled for:

Online/Partner CUs
25.10  Oct. 12, 2025 (Sunday)
Self Processing CUs
25.10  

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  • Here Comes the Next Collections Roundtable!
  • In Case You Missed It – Late July 2025
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  • Get the Most Out of CU*Forms – Join One of Our Upcoming Workshops!
  • Learn All About Retailer Direct – Join Us for a Live Demo!
  • CBX Updates and Information
Two for Tuesday

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Take a Look at the CU*Answers University Courses for August!

Take a Look at the CU*Answers University Courses for August!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in August! Learn More

Here Comes the Next Collections Roundtable!

Here Comes the Next Collections Roundtable!

Join us for the FREE Collections Roundtable, an open forum discussion on collection laws, internal procedures, and CU*BASE processes. This quarter’s roundtable session will be hosted virtually. Join us for the third session of the 2025 Collections Roundtable Series – for whichever session you’d like, or both! Click the button below to sign up today. Register Today

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