Attention Xtend clients: The Grand Rapids area is expecting inclement weather from Wednesday, 2/22 through Friday, 2/24. This may affect the ability for some Xtend employees to commute to and from work. There are also a handful of clients who will be closed for precautionary reasons, which may lead to an increase in contact center… Read more »
MOP Manager, Available March 1st! Create and Maintain Your Own MOP Sites The Mobile Technologies Group is pleased to announce that, beginning March 1st, 2023, your credit union will have the ability to create your own credit union MOP sites, as well as the option to update any existing MOP sites that you may already… Read more »
Update to Request Center – Completed Custom Online Forms to be Deleted After 30 Days Starting Wednesday, March 29th, any/all custom online forms in Request Center will be automatically deleted 30 days after they are marked “Completed”. This automatic deletion of completed forms will become the retention policy moving forward. If your credit union wishes… Read more »
We’re excited to share 12 NEW videos for Report Builder! We’re pleased to be able to share these as a resource for clients across the cuasterisk.com network. Take a look at these new video topics by clicking the links below! Report Builder (Query) 1 Part 1: Exploring Existing Reports & Dashboards Part 2: Report Builder… Read more »
AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. In this edition of AnswerBook Digest, we’re placing a spotlight on the following topics: What are some things that my credit union should consider when thinking about changing the rate on our credit cards? Check out this NEW topic! (AB… Read more »
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in March! Thursday, March 2 9:30 AM – 10:30 AM ET CU Publisher – Launching Mobile Manager/Mobile Alerts/CU Info Register for web conference… Read more »
We’re excited to debut 7 NEW videos focusing on Call Wrap-Up Codes in Phone Operator! These are tutorial videos which include annotations and arrows to help guide you through the process of learning all about Wrap-Up Codes. These videos can be a helpful resource to incorporate into your teller training! Click the links below to… Read more »
Earn a $3,000 CollabRebate for testing new CU*BASE tools and features coming with the 23.05 release! Learn more about enhancements coming in the May release, eligibility requirements for joining the beta pool, and what you will need to do to receive the CollabRebate reward. If you’re interested in joining the Beta Pool, there’s still time… Read more »
It’s Me 247 Layout 2, Available March 1st! New Widget and Branding Options Available The Mobile Technologies Group is excited to announce the release of It’s Me 247 Layout 2 for credit unions! This new layout offers widgets within online banking, including the card control widget, account summary widget, loan widget, link widget, list widget… Read more »
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Give your members financial flexibility by offering a skip a pay program! Clink the link below to hire Lender*VP to help build your automated program today!
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Join us May 22, 2024 for the 20th anniversary of Conversations on Pricing. Participate this online in this 5-year study on the pricing models of our cooperative outlining what we charge and why.
MemberPass is a great way to verify members that have cell phones during your member support calls.
Give your credit union full confidence that you are speaking to the right person.
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