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self-processing News

Two for Tuesday 

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Strategic Income Solutions’ AI Chat 

Strategic Income Solutions’ AI Chat

During this webinar, Strategic Income Solutions will discuss their robust AI chat solution and how it can provide 24/7 answers to your members’ frequently asked questions. This event will focus on the differences of a live chat solution and will highlight benefits, tips, and the easiest ways to save time and money in developing how your credit union interacts with members. Click the button below to learn more! Learn More

Take a Look at the CU*Answers University Courses for May! 

Take a Look at the CU*Answers University Courses for May!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in May! Learn More

Here comes the next Collections Roundtable! 

Here comes the next Collections Roundtable!

Join us for the FREE Collections Roundtable, an open forum discussion on collection laws, internal procedures, and CU*BASE processes. This quarter’s roundtable session will be hosted virtually. Register Today

Join Us for the 2025 Golf Outing as Part of Leadership Week 

Join Us for the 2025 Golf Outing as Part of Leadership Week

Register for the CU*Answers Golf Outing, which will be held at the Saskatoon Golf Club during the 2025 Leadership Conference Week! Unwind after an exciting week of events with a round of golf, a cold drink, and a pig roast lunch. Click the button below to register today! Register Today

The 2025 CU*Answers Leadership Conference is Coming 

The 2025 CU*Answers Leadership Conference is Coming

Register for the 2025 CU*Answers Leadership Conference! Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves next. We look forward to seeing you at this unique event – connect with your peers for an energizing and inspiring week focused on our shared partnership! Click the button below for more information. Learn More

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Here comes the next Collections Roundtable!

Here comes the next Collections Roundtable!

Get Ready for the Next Collections Roundtable! Join us for the FREE Collections Roundtable, an open forum discussion on collections laws, internal procedures, and CU*BASE processes.  Join us for the second session of the 2023 Collections Roundtable Series – for whichever session you’d like, or both! We are once again hosting an in-person version of… Read more »

Client NewsCU*AnswersLender*VP
Apr 26, 2023

Video of the Week: CU*BASE GOLD Favorites – Part 1: Saving a Tool as a Favorite

Video of the Week: CU*BASE GOLD Favorites – Part 1: Saving a Tool as a Favorite

CU*BASE GOLD Favorites – Part 1: Saving a Tool as a Favorite Need a quick way to show your staff how they can save a tool as a favorite in CU*BASE?  Refer them to this video, which has been viewed 8,153 times! Play Video Check out our entire collection of video tutorials in the Show Me… Read more »

Client NewsCU*Answers
Apr 25, 2023

Join Lender*VP for a Conversation on Skip-a-Pays!

Join Lender*VP for a Conversation on Skip-a-Pays!

Join the Lender*VP team for a deep dive into Skip-a-Pay!  See what other credit unions are doing, learn what’s working and what isn’t, and share ideas you have for Skip-a-Pay! What questions do you have about Skip-a-Pay?  This is the perfect opportunity to share these with the Lender*VP team and collaborate with your community –… Read more »

Client NewsConversations OnCU*AnswersLender*VP
Apr 25, 2023

Two for Tuesday with CEO Geoff Johnson – 4/25/2023

Two for Tuesday with CEO Geoff Johnson – 4/25/2023

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following.  Watch the video below to hear Geoff’s insight on this week’s topics.  

Client NewsCU*AnswersLeadershipTwo for Tuesdays
Apr 20, 2023

Join Us for a Conversation on Plastics as We Discuss FUEL Authorizations

Join Us for a Conversation on Plastics as We Discuss FUEL Authorizations

From fraud mitigation to mandates, batch maintenance to digital issuance, vendor consolidations to mandates, and everywhere in between, Conversations on Plastics is another avenue that allows SettleMINT EFT to explore the complex and exciting world of ATM, debit, and credit cards!  Join our upcoming session on May 17th as we discuss FUEL Authorizations. Join the… Read more »

Cards & PaymentsClient NewsConversations OnCU*Answers
Apr 21, 2023

Take a Look at the CU*Answers University Courses for May!

Take a Look at the CU*Answers University Courses for May!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers.  Take a look at the courses we have coming up in May!   Tuesday, May 2 3:30 PM – 4:30 PM ET CU*BASE Management Tools: Leadership Dashboards Register for web conference   Wednesday, May… Read more »

Client NewsCU*AnswersCU*Answers UniversityEducation
Apr 21, 2023

Have You Heard About CU Info?

Have You Heard About CU Info?

Have You Heard About CU Info? CU Info allows you to dynamically update your credit union’s information across CU*Publisher products like your Membership Opening sites (MAP/MOP), Mobile 6.0 and the upcoming Biz Mobile 1.0 and Micro Apps. What Info Can I Manage? In addition to managing the members of your CU*Publisher team, you can edit… Read more »

Client NewsCU*AnswersInternet Retailer Support Center
Apr 21, 2023

Important Training on Enhancements to Automated Payment Changes Arriving with CU*BASE 23.05

Important Training on Enhancements to Automated Payment Changes Arriving with CU*BASE 23.05

Arriving with the CU*BASE 23.05 Release are enhancements for automated payment changes, which will affect credit unions currently offering contract variable rates in the CU*BASE MEMBER6 file for lines of credit.  In preparation for this, the Lender*VP team will be hosting special training sessions. We strongly recommend that credit unions who offer these contract variable… Read more »

Client NewsCU*AnswersLender*VP
Apr 20, 2023

Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers.  In this edition of AnswerBook Digest, we’re placing a spotlight on the following: I need specific information about our lending portfolio.  What dashboard should I use?  Or do I need a Query?  When do I use a dashboard… Read more »

Client NewsCU*Answers
Apr 20, 2023

Activate LoanPay Xpress Now in Online Banking/Mobile App!

Activate LoanPay Xpress Now in Online Banking/Mobile App!

Activate LoanPay Xpress Now in Online Banking/Mobile App! For credit unions who currently offer LoanPay Xpress through Magic Wrighter, you now have the option to activate this as a module through online banking and your credit union mobile app, allowing members to make payments via credit/debit cards to their qualifying loans. Ready to begin the… Read more »

Client NewsCU*AnswersInternet Retailer Support Center
Apr 20, 2023
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It’s Time to Par-Tee!

It’s Time to Par-Tee!

Are you planning to attend this year’s Michigan CU League Conference in Grand Rapids, MI? We’d like to invite you to the CU*Answers afterparty, hosted at Big Mini Putt Club! Attendance is FREE and there is no need to RSVP. Join us for food, drinks and fun! Click the button below to learn more. Learn More

Take Advantage of the NEW 1Click Autopilot Program!

Take Advantage of the NEW 1Click Autopilot Program!

With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you!  Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More

10th Annual Conversations on Compliance Event

10th Annual Conversations on Compliance Event

Join us for the 10th annual AuditLink Conversations on Compliance event, hosted at the Sheraton Grand Rapids Airport Hotel in Grand Rapids, MI! This year’s event will take place on Wednesday, May 14th, from 9:00 AM to 3:30 PM ET. For more information and registration, please click the button below. Learn More

Shop Now at the CU*Answers Online Store.

GOLD Updates

The next GOLD updates are currently scheduled for:

Online/Partner CUs
25.05  May. 18, 2025 (Sunday)
Self Processing CUs
25.05  

More about releases

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  • CBX: Your Core Software

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Popular Client News

  • Get Ready for an Online Banking EULA System Update
  • Join CU*Answers and SavvyMoney to Learn All About Our Robust Credit Score Solutions!
  • Join Network Services for our May Boot Camp!
  • Get Ready! The 2025 CU*Answers Leadership Conference is Coming!
  • Reminder: CBX Updates and Information – Sign Up for a Live Demo
  • CBX Updates and Information
  • Join Us for the 2025 Golf Outing as Part of Leadership Week!
  • Strategic Income Solutions’ AI Chat: A New Way to Meet the Needs of Your Members
  • CU*BASE Release 25.05 is Arriving Soon!
Two for Tuesday

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

The 2025 CU*Answers Leadership Conference is Coming

The 2025 CU*Answers Leadership Conference is Coming

Register for the 2025 CU*Answers Leadership Conference! Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves next. We look forward to seeing you at this unique event – connect with your peers for an energizing and inspiring week focused on our shared partnership! Click the button below for more information. Learn More

Take a Look at the CU*Answers University Courses for May!

Take a Look at the CU*Answers University Courses for May!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in May! Learn More

We're Hiring!
Contact Us
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