AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. In this edition of AnswerBook Digest, we’re placing a spotlight on the following topics: What are some things that my credit union should consider when thinking about changing the rate on our credit cards? Check out this NEW topic! (AB… Read more »
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in March! Thursday, March 2 9:30 AM – 10:30 AM ET CU Publisher – Launching Mobile Manager/Mobile Alerts/CU Info Register for web conference… Read more »
We’re excited to debut 7 NEW videos focusing on Call Wrap-Up Codes in Phone Operator! These are tutorial videos which include annotations and arrows to help guide you through the process of learning all about Wrap-Up Codes. These videos can be a helpful resource to incorporate into your teller training! Click the links below to… Read more »
Earn a $3,000 CollabRebate for testing new CU*BASE tools and features coming with the 23.05 release! Learn more about enhancements coming in the May release, eligibility requirements for joining the beta pool, and what you will need to do to receive the CollabRebate reward. If you’re interested in joining the Beta Pool, there’s still time… Read more »
It’s Me 247 Layout 2, Available March 1st! New Widget and Branding Options Available The Mobile Technologies Group is excited to announce the release of It’s Me 247 Layout 2 for credit unions! This new layout offers widgets within online banking, including the card control widget, account summary widget, loan widget, link widget, list widget… Read more »
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
CU Info Offers a Convenient Way to Update Your Credit Union’s Information! Wouldn’t it be great to update hours instantly? No more waiting or emailing thanks to CU Info, powered by CU*Publisher. With CU Info, it’s your product on your schedule! What Info Can I Manage? In addition to managing the members of your CU*Publisher… Read more »
The February 2023 edition of Innovation in Vegas: A Quarterly Update is here! Check out this latest edition of the Innovation Center newsletter for a look at some hot topics relating to the Las Vegas office, including the upcoming CUSO Technology Users Group event, renovations to the Innovation Center offices and more. This issue of… Read more »
The cybersecurity landscape is evolving on a near constant basis, with new threats emerging regularly. The impacts of these threats can lead to disruption of business, harm to your reputation, financial risk or a combination of all three. AdvantageCIO’s senior consultants are ready to discuss how to evaluate your current approach and how you can… Read more »
Updating a Collection Card Need a quick way to show your staff how they can update a collection card with a tracker message? Refer them to this video, which has been viewed 999 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Take a look back at some important topics from the last half of July 2025! View Topics
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
