The Imaging Solutions 23.10 Release will be available for all online CU*Spy Imaging Credit Unions as of Sunday, October 8th, 2023. Highlights of the 23.10 Imaging Solutions Release include: Official release of iDocVAULT 2.0, a brand-new look and feel to viewing your archived documents. Download the iDocVAULT Quick Help Guide Updated look to CU*Spy Statements… Read more »
If you missed the 2023 CU*Answers Leadership Conference or want a convenient way to review materials discussed at this year’s event, we’ve got you covered! Today’s hot topic comes from the Imaging Solutions team! Creating general membership forms and getting them signed is easier than ever with CU*Forms! CU*Forms is a web application that allows… Read more »
Join CU*Answers Imaging Solutions for a Conversation on Interactive Teller Machines! Is your credit union interested in partnering with NCR to bring CU*BASE to their Interactive Teller Machines? Join this upcoming session for an update on the NCR Integration Beta. Join the conversation and add your voice to what is happening in the world of… Read more »
Join CU*Answers Imaging Solutions for a Conversation on Interactive Teller Machines! Has your credit union has partnered with Hyosung to bring CU*BASE to their Interactive Teller Machines, or are you interested in learning more about this integration option? This upcoming session will explore the process of balancing Hyosung ITMs. Join the conversation and add your… Read more »
Join CU*Answers Imaging Solutions for a Conversation on Interactive Teller Machines! Is your credit union interested in partnering with NCR to bring CU*BASE to their Interactive Teller Machines? Join this upcoming session for an update on the NCR Integration Beta. Join the conversation and add your voice to what is happening in the world of… Read more »
Join CU*Answers Imaging Solutions for a Conversation on Interactive Teller Machines! Has your credit union has partnered with Hyosung to bring CU*BASE to their Interactive Teller Machines, or are you interested in learning more about this integration option? This upcoming session will explore the process of balancing Hyosung ITMs. Join the conversation and add your… Read more »
The Imaging Solutions 23.05 Release will be available for all online CU*Spy Imaging Credit Unions as of Sunday, May 7th, 2023. Highlights of the 23.05 Imaging Solutions Release include: ProDOC – My Signature feature now allows credit union users to sign without a signature pad Request a document from a member, right from CU*BASE Important… Read more »
With Vertical Receipts, your members get a fresh look at their transactions, with current and available balances conveniently displayed at the bottom of the receipt. Up to 588 transactions can be listed on a single receipt! This easier-to-read format can be used for any receipt from any channel in CU*BASE, including standard Teller, Xpress Teller… Read more »
Effective April 1, 2023, CU*Answers will no longer participate in the funding of Virtual StrongBox (VSB) for the cuasterisk.com network. We will continue to integrate and maintain our partnership with VSB and encourage credit unions to consider this solution as a more comprehensive way for members to upload and store their own documents. In the… Read more »
Receipts and forms are now available in It’s Me 247, accessible right next to eStatements. Best of all, these can be accessed for FREE! If you have not already done so, you can set up receipts in forms in It’s Me 247 simply by marking a checkbox in ProDOC. Don’t forget: in tandem with this… Read more »
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
Take a look back at some important topics from the first half of October 2025! View Topics
